Deepgram and Zendesk Sell Integration

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Automatically transcribe sales calls from Deepgram and update Zendesk Sell with key insights. Latenode's visual editor simplifies the workflow, while affordable execution-based pricing makes AI-powered sales automation accessible.

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Deepgram

Zendesk Sell

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Deepgram and Zendesk Sell

Create a New Scenario to Connect Deepgram and Zendesk Sell

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Deepgram, triggered by another scenario, or executed manually (for testing purposes). In most cases, Deepgram or Zendesk Sell will be your first step. To do this, click "Choose an app," find Deepgram or Zendesk Sell, and select the appropriate trigger to start the scenario.

Add the Deepgram Node

Select the Deepgram node from the app selection panel on the right.

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Configure the Deepgram

Click on the Deepgram node to configure it. You can modify the Deepgram URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Sign In

Run node once

Add the Zendesk Sell Node

Next, click the plus (+) icon on the Deepgram node, select Zendesk Sell from the list of available apps, and choose the action you need from the list of nodes within Zendesk Sell.

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Authenticate Zendesk Sell

Now, click the Zendesk Sell node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zendesk Sell settings. Authentication allows you to use Zendesk Sell through Latenode.

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Connect Zendesk Sell

Sign In

Run node once

Configure the Deepgram and Zendesk Sell Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Zendesk Sell Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the Deepgram and Zendesk Sell Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Deepgram, Zendesk Sell, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Deepgram and Zendesk Sell integration works as expected. Depending on your setup, data should flow between Deepgram and Zendesk Sell (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Deepgram and Zendesk Sell

Deepgram + Zendesk Sell + Slack: When a new lead is created in Zendesk Sell, transcribe the associated call recording from Deepgram to identify sales opportunities. Then, send a Slack message to the sales team with a summary of the identified opportunities to follow up on.

Zendesk Sell + Deepgram + Google Sheets: When a new lead is created in Zendesk Sell, transcribe the associated call recording from Deepgram to capture client sentiment. Store the lead details and sentiment analysis results in a Google Sheet for tracking and reporting.

Deepgram and Zendesk Sell integration alternatives

About Deepgram

Need to transcribe audio/video inside your Latenode automations? Deepgram offers fast, accurate speech-to-text. Connect it to your workflows for automated meeting summaries, content analysis, or customer support monitoring. Fine-tune results with custom vocabularies, all within Latenode's visual interface and code blocks.

About Zendesk Sell

Sync Zendesk Sell with Latenode to automate sales tasks. Create visual workflows to update deals, manage contacts, and trigger actions based on sales activity. Enhance your CRM data with enrichment tools, route leads intelligently, and automate follow-ups — all in a scalable, low-code environment.

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FAQ Deepgram and Zendesk Sell

How can I connect my Deepgram account to Zendesk Sell using Latenode?

To connect your Deepgram account to Zendesk Sell on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Deepgram and click on "Connect".
  • Authenticate your Deepgram and Zendesk Sell accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically analyze call recordings and update lead information?

Yes, you can! Latenode lets you use Deepgram's transcription within Zendesk Sell workflows. Automatically update lead data based on call insights, saving time and improving accuracy.

What types of tasks can I perform by integrating Deepgram with Zendesk Sell?

Integrating Deepgram with Zendesk Sell allows you to perform various tasks, including:

  • Transcribing sales calls and automatically adding notes to Zendesk Sell.
  • Analyzing call sentiment and flagging leads requiring urgent attention.
  • Creating Zendesk Sell tasks based on keywords identified in call transcripts.
  • Generating summaries of customer interactions for faster context retrieval.
  • Updating lead stages based on topics discussed during sales calls.

How accurate is Deepgram's transcription within Latenode workflows?

Deepgram's accuracy is top-tier. Latenode ensures efficient data transfer and processing, so you get reliable transcriptions every time.

Are there any limitations to the Deepgram and Zendesk Sell integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Large audio files may take longer to process due to Deepgram's transcription time.
  • Custom field updates in Zendesk Sell require correct API names.
  • The number of concurrent API calls is subject to your Deepgram plan limits.

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