How to connect Delighted and Google contacts
Create a New Scenario to Connect Delighted and Google contacts
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Google contacts will be your first step. To do this, click "Choose an app," find Delighted or Google contacts, and select the appropriate trigger to start the scenario.

Add the Delighted Node
Select the Delighted node from the app selection panel on the right.

Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Google contacts Node
Next, click the plus (+) icon on the Delighted node, select Google contacts from the list of available apps, and choose the action you need from the list of nodes within Google contacts.

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Authenticate Google contacts
Now, click the Google contacts node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Google contacts settings. Authentication allows you to use Google contacts through Latenode.
Configure the Delighted and Google contacts Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Google contacts Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Google contacts
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Webhook response

Save and Activate the Scenario
After configuring Delighted, Google contacts, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Google contacts integration works as expected. Depending on your setup, data should flow between Delighted and Google contacts (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Google contacts
Delighted + Google Contacts + Slack: When a new negative response is received in Delighted, the automation searches for the respondent's contact information in Google Contacts. If found, a notification with the contact details is sent to a designated Slack channel.
Delighted + Google Contacts + Google Sheets: When a new response is received in Delighted, the automation retrieves contact information from Google Contacts (if available). Both the survey response data and contact details are then added as a new row in a Google Sheet for tracking and analysis.
Delighted and Google contacts integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Google contacts
Sync Google Contacts with Latenode to automate contact management. Update records, trigger follow-ups, or enrich profiles based on events in other apps. Avoid manual data entry; use Latenode’s visual builder to create flows that sync contacts across your marketing and sales tools, adding custom logic without coding.
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See how Latenode works
FAQ Delighted and Google contacts
How can I connect my Delighted account to Google contacts using Latenode?
To connect your Delighted account to Google contacts on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Google contacts accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I update Google contacts with new Delighted survey responses?
Yes, you can! Latenode enables automated workflows. This ensures your contact info is always current, improving outreach and personalization efforts automatically.
What types of tasks can I perform by integrating Delighted with Google contacts?
Integrating Delighted with Google contacts allows you to perform various tasks, including:
- Create new Google contacts from positive Delighted survey responses.
- Update existing Google contacts with feedback from Delighted surveys.
- Segment Google contacts based on Delighted survey satisfaction scores.
- Trigger email campaigns in Google Workspace based on Delighted insights.
- Enrich contact profiles with custom properties from Delighted responses.
What data fields are supported from Delighted when using Latenode?
Latenode supports all data fields from Delighted, letting you map survey responses, properties, and metadata to Google contacts.
Are there any limitations to the Delighted and Google contacts integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Initial setup requires API keys and authentication for both services.
- Large-scale data syncs may consume significant task execution time.
- Custom field mapping requires familiarity with data structures.