How to connect Demio and Userback
Create a New Scenario to Connect Demio and Userback
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Demio, triggered by another scenario, or executed manually (for testing purposes). In most cases, Demio or Userback will be your first step. To do this, click "Choose an app," find Demio or Userback, and select the appropriate trigger to start the scenario.

Add the Demio Node
Select the Demio node from the app selection panel on the right.


Demio

Add the Userback Node
Next, click the plus (+) icon on the Demio node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.


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Userback

Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the Demio and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Demio and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Userback
Trigger on Webhook
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Demio
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Webhook response

Save and Activate the Scenario
After configuring Demio, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Demio and Userback integration works as expected. Depending on your setup, data should flow between Demio and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Demio and Userback
Userback + Slack: When new feedback is created in Userback, a notification is sent to a designated Slack channel to alert the team.
Userback + Demio + HubSpot: When new feedback is created in Userback, and the feedback contains information related to a Demio webinar, update the corresponding contact in HubSpot with the feedback details.
Demio and Userback integration alternatives

About Demio
Automate Demio webinar tasks with Latenode. Connect event data (registrations, attendance) to your CRM, email marketing, or analytics tools. Trigger follow-ups or update databases automatically. Using Latenode means simpler event-driven flows and richer lead insights without manual data handling. Scale your event marketing and save time.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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See how Latenode works
FAQ Demio and Userback
How can I connect my Demio account to Userback using Latenode?
To connect your Demio account to Userback on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Demio and click on "Connect".
- Authenticate your Demio and Userback accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Userback tickets from Demio webinar feedback?
Yes, you can! Latenode lets you automate ticket creation based on Demio event data. This ensures all webinar feedback is captured and addressed efficiently, boosting customer satisfaction.
What types of tasks can I perform by integrating Demio with Userback?
Integrating Demio with Userback allows you to perform various tasks, including:
- Create Userback tickets from Demio registration data.
- Send feedback surveys after a Demio webinar ends.
- Update Userback tickets with Demio attendance status.
- Add Demio webinar recordings to Userback tickets.
- Trigger Userback notifications based on Demio events.
How do I handle errors during Demio automation on Latenode?
Latenode provides robust error handling. Configure retry logic and send notifications on failure for reliable Demio automation.
Are there any limitations to the Demio and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex Demio reports may require custom JavaScript parsing.
- Userback's API rate limits may affect high-volume workflows.
- Real-time synchronization of large datasets is not supported.