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Automatically create or update Zendesk Sell leads from new Facebook Messenger messages. Latenode's visual editor and affordable execution pricing simplify automating sales workflows.
Connect Facebook Messenger and Zendesk Sell in minutes with Latenode.
Create Facebook Messenger to Zendesk Sell workflow
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Create a New Scenario to Connect Facebook Messenger and Zendesk Sell
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Facebook Messenger, triggered by another scenario, or executed manually (for testing purposes). In most cases, Facebook Messenger or Zendesk Sell will be your first step. To do this, click "Choose an app," find Facebook Messenger or Zendesk Sell, and select the appropriate trigger to start the scenario.
Add the Facebook Messenger Node
Select the Facebook Messenger node from the app selection panel on the right.
Facebook Messenger
Configure the Facebook Messenger
Click on the Facebook Messenger node to configure it. You can modify the Facebook Messenger URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zendesk Sell Node
Next, click the plus (+) icon on the Facebook Messenger node, select Zendesk Sell from the list of available apps, and choose the action you need from the list of nodes within Zendesk Sell.
Facebook Messenger
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Zendesk Sell
Authenticate Zendesk Sell
Now, click the Zendesk Sell node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zendesk Sell settings. Authentication allows you to use Zendesk Sell through Latenode.
Configure the Facebook Messenger and Zendesk Sell Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Facebook Messenger and Zendesk Sell Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
β
Zendesk Sell
Trigger on Webhook
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Facebook Messenger
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β
Iterator
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Webhook response
Save and Activate the Scenario
After configuring Facebook Messenger, Zendesk Sell, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the Facebook Messenger and Zendesk Sell integration works as expected. Depending on your setup, data should flow between Facebook Messenger and Zendesk Sell (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Facebook Messenger + Zendesk Sell + Google Sheets: When a new message arrives in Facebook Messenger, create a new lead in Zendesk Sell and add a row with the lead's information to a Google Sheet for tracking.
Zendesk Sell + Facebook Messenger + Slack: When a deal is updated in Zendesk Sell, notify a sales representative via a direct message on Slack, including deal information pulled from Zendesk Sell and sent through Facebook Messenger.
About Facebook Messenger
Connect Facebook Messenger to Latenode to automate customer support or send personalized updates. Build flows to handle inbound messages, trigger actions in other apps, and route conversations intelligently. Use Latenode's visual editor and scripting tools to scale communication workflows with custom logic, without step-based pricing.
Related categories
About Zendesk Sell
Sync Zendesk Sell with Latenode to automate sales tasks. Create visual workflows to update deals, manage contacts, and trigger actions based on sales activity. Enhance your CRM data with enrichment tools, route leads intelligently, and automate follow-ups β all in a scalable, low-code environment.
Related categories
How can I connect my Facebook Messenger account to Zendesk Sell using Latenode?
To connect your Facebook Messenger account to Zendesk Sell on Latenode, follow these steps:
Can I automatically create Zendesk Sell leads from new Messenger inquiries?
Yes, you can! Latenode lets you instantly turn Messenger contacts into Sell leads, saving time. Use AI to qualify leads and route them to the right sales rep.
What types of tasks can I perform by integrating Facebook Messenger with Zendesk Sell?
Integrating Facebook Messenger with Zendesk Sell allows you to perform various tasks, including:
How secure is my Facebook Messenger data when using Latenode?
Latenode uses industry-standard encryption and security protocols to protect your data during transfer and at rest. Your credentials are never shared.
Are there any limitations to the Facebook Messenger and Zendesk Sell integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: