.svg){kind=icon}
How to connect Figma and Zendesk
Create a New Scenario to Connect Figma and Zendesk
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Figma, triggered by another scenario, or executed manually (for testing purposes). In most cases, Figma or Zendesk will be your first step. To do this, click "Choose an app," find Figma or Zendesk, and select the appropriate trigger to start the scenario.
Add the Figma Node
Select the Figma node from the app selection panel on the right.
+
1
Figma
Add the Zendesk Node
Next, click the plus (+) icon on the Figma node, select Zendesk from the list of available apps, and choose the action you need from the list of nodes within Zendesk.
1
Figma
âš™
+
2
Zendesk
Authenticate Zendesk
Now, click the Zendesk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zendesk settings. Authentication allows you to use Zendesk through Latenode.
Configure the Figma and Zendesk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Figma and Zendesk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
5
JavaScript
âš™
6
AI Anthropic Claude 3
âš™
+
7
Zendesk
1
Trigger on Webhook
âš™
2
Figma
âš™
âš™
3
Iterator
âš™
+
4
Webhook response
Save and Activate the Scenario
After configuring Figma, Zendesk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Figma and Zendesk integration works as expected. Depending on your setup, data should flow between Figma and Zendesk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Figma and Zendesk
Figma + Zendesk + Slack: When a new ticket is created, indicating a design has been finalized, a Zendesk ticket is automatically created to track implementation. A notification is sent to a Slack channel to alert the development team.
Zendesk + Figma + Google Drive: When a Zendesk ticket is resolved, find the associated Figma design file using the ticket subject. Then, copy the Figma file to a dedicated 'Archive' folder in Google Drive.
Figma and Zendesk integration alternatives
About Figma
Automate design workflows by connecting Figma to Latenode. Extract design assets, update text layers based on database values, or trigger notifications on component changes. Scale design operations by automating repetitive tasks and integrating them into broader business processes using Latenode's visual editor and code customization options.
Related categories
About Zendesk
Automate Zendesk ticket management within Latenode. Update tickets based on external events, route requests using AI, and sync data across platforms. Close the loop between support and other systems using visual flows, JavaScript, and webhooks—reducing manual work.
Related categories
See how Latenode works
.svg)
.png)
FAQ Figma and Zendesk
How can I connect my Figma account to Zendesk using Latenode?
To connect your Figma account to Zendesk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Figma and click on "Connect".
- Authenticate your Figma and Zendesk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Zendesk tickets from Figma comments?
Yes, you can! Latenode lets you trigger Zendesk ticket creation based on new Figma comments, ensuring design feedback is immediately addressed. Plus, you can use AI to classify tickets.
What types of tasks can I perform by integrating Figma with Zendesk?
Integrating Figma with Zendesk allows you to perform various tasks, including:
- Create Zendesk tickets from new Figma comments automatically.
- Update Zendesk tickets when Figma design versions are updated.
- Send notifications to Slack when a design-related ticket is created.
- Attach Figma design links to Zendesk tickets for easy access.
- Track design feedback trends by analyzing Zendesk ticket data.
Can I use JavaScript to manipulate data between Figma and Zendesk?
Yes! Latenode’s JavaScript blocks allow for advanced data transformations between Figma and Zendesk beyond simple field mapping, offering unparalleled flexibility.
Are there any limitations to the Figma and Zendesk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by Figma and Zendesk APIs may affect performance.
- Complex Figma designs with numerous elements might slow down data extraction.
- Advanced Zendesk custom fields may require custom JavaScript mapping.
