How to connect Freshdesk and AI: Text-To-Speech
Create a New Scenario to Connect Freshdesk and AI: Text-To-Speech
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Freshdesk, triggered by another scenario, or executed manually (for testing purposes). In most cases, Freshdesk or AI: Text-To-Speech will be your first step. To do this, click "Choose an app," find Freshdesk or AI: Text-To-Speech, and select the appropriate trigger to start the scenario.

Add the Freshdesk Node
Select the Freshdesk node from the app selection panel on the right.


Freshdesk

Configure the Freshdesk
Click on the Freshdesk node to configure it. You can modify the Freshdesk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the AI: Text-To-Speech Node
Next, click the plus (+) icon on the Freshdesk node, select AI: Text-To-Speech from the list of available apps, and choose the action you need from the list of nodes within AI: Text-To-Speech.


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Authenticate AI: Text-To-Speech
Now, click the AI: Text-To-Speech node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your AI: Text-To-Speech settings. Authentication allows you to use AI: Text-To-Speech through Latenode.
Configure the Freshdesk and AI: Text-To-Speech Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Freshdesk and AI: Text-To-Speech Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring Freshdesk, AI: Text-To-Speech, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Freshdesk and AI: Text-To-Speech integration works as expected. Depending on your setup, data should flow between Freshdesk and AI: Text-To-Speech (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Freshdesk and AI: Text-To-Speech
Freshdesk + AI: Text-To-Speech + Slack: When a new ticket is created in Freshdesk, its details are converted to speech using AI Text-To-Speech, and the resulting audio information is posted as a message to a dedicated Slack channel for immediate team awareness.
Freshdesk + AI: Text-To-Speech + Google Sheets: When a ticket is updated in Freshdesk, a speech summary is generated using AI Text-To-Speech and the text transcript of the speech is added to Google Sheets for data analysis.
Freshdesk and AI: Text-To-Speech integration alternatives

About Freshdesk
Sync Freshdesk tickets with other apps in Latenode to automate support workflows. Update databases, trigger alerts, or generate reports based on ticket status, all without code. Connect Freshdesk to your CRM or marketing tools to close the loop on customer issues. Less manual work, more automation.
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About AI: Text-To-Speech
Automate voice notifications or generate audio content directly within Latenode. Convert text from any source (CRM, databases, etc.) into speech for automated alerts, personalized messages, or content creation. Latenode streamlines text-to-speech workflows and eliminates manual audio tasks, integrating seamlessly with your existing data and apps.
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See how Latenode works
FAQ Freshdesk and AI: Text-To-Speech
How can I connect my Freshdesk account to AI: Text-To-Speech using Latenode?
To connect your Freshdesk account to AI: Text-To-Speech on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Freshdesk and click on "Connect".
- Authenticate your Freshdesk and AI: Text-To-Speech accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I convert new Freshdesk tickets into audio messages?
Yes, you can! Latenode allows automatic audio conversion of new Freshdesk tickets using AI: Text-To-Speech, enabling quick listening on mobile and faster information sharing.
What types of tasks can I perform by integrating Freshdesk with AI: Text-To-Speech?
Integrating Freshdesk with AI: Text-To-Speech allows you to perform various tasks, including:
- Automatically creating audio summaries of new support tickets.
- Generating voice notifications for urgent Freshdesk incidents.
- Creating audio versions of FAQ articles for improved accessibility.
- Converting customer feedback from tickets into spoken analysis.
- Producing personalized audio responses based on ticket content.
Can I use JavaScript to enhance my Freshdesk automations?
Yes! Latenode lets you use JavaScript for custom logic, extending Freshdesk's capabilities beyond standard options for tailored automation.
Are there any limitations to the Freshdesk and AI: Text-To-Speech integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- AI: Text-To-Speech processing depends on the provider's API limits.
- The quality of speech synthesis depends on the source text's clarity.
- Complex workflows may require advanced Latenode plan features.