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Use Google Vertex AI in LiveChat to instantly answer customer questions and provide support. Latenode’s visual editor makes complex AI integrations simple, and you only pay for the execution time, not per step.
Connect Google Vertex AI and LiveChat in minutes with Latenode.
Create Google Vertex AI to LiveChat workflow
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Create a New Scenario to Connect Google Vertex AI and LiveChat
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Vertex AI, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Vertex AI or LiveChat will be your first step. To do this, click "Choose an app," find Google Vertex AI or LiveChat, and select the appropriate trigger to start the scenario.
Add the Google Vertex AI Node
Select the Google Vertex AI node from the app selection panel on the right.
Google Vertex AI
Configure the Google Vertex AI
Click on the Google Vertex AI node to configure it. You can modify the Google Vertex AI URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the LiveChat Node
Next, click the plus (+) icon on the Google Vertex AI node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.
Google Vertex AI
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LiveChat
Authenticate LiveChat
Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.
Configure the Google Vertex AI and LiveChat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Google Vertex AI and LiveChat Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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LiveChat
Trigger on Webhook
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Google Vertex AI
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Google Vertex AI, LiveChat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Google Vertex AI and LiveChat integration works as expected. Depending on your setup, data should flow between Google Vertex AI and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
LiveChat + Google Vertex AI + Slack: When a chat is deactivated in LiveChat, the transcript is analyzed using Google Vertex AI to identify urgent issues. If urgent issues are detected, a message is sent to a designated Slack channel.
LiveChat + Google Vertex AI + Zendesk: When a chat is deactivated in LiveChat, the chat transcript is summarized using Google Vertex AI. The summary is then added as a comment to the corresponding Zendesk ticket.
About Google Vertex AI
Use Vertex AI in Latenode to build AI-powered automation. Quickly integrate machine learning models for tasks like sentiment analysis or image recognition. Automate data enrichment or content moderation workflows without complex coding. Latenode’s visual editor makes it easier to chain AI tasks and scale them reliably, paying only for the execution time of each flow.
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About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
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How can I connect my Google Vertex AI account to LiveChat using Latenode?
To connect your Google Vertex AI account to LiveChat on Latenode, follow these steps:
Can I automatically summarize LiveChat conversations using Vertex AI?
Yes, you can! Latenode's visual editor makes it easy to send chat transcripts to Vertex AI for summarization. Get key insights without manual review, saving time and improving agent efficiency.
What types of tasks can I perform by integrating Google Vertex AI with LiveChat?
Integrating Google Vertex AI with LiveChat allows you to perform various tasks, including:
Can I use custom Vertex AI models within my Latenode workflows?
Yes, Latenode supports custom Vertex AI models. Integrate your trained models for tailored predictions and enhanced automation within your LiveChat workflows.
Are there any limitations to the Google Vertex AI and LiveChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: