How to connect Google Vertex AI and Zoho CRM
Create a New Scenario to Connect Google Vertex AI and Zoho CRM
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Vertex AI, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Vertex AI or Zoho CRM will be your first step. To do this, click "Choose an app," find Google Vertex AI or Zoho CRM, and select the appropriate trigger to start the scenario.

Add the Google Vertex AI Node
Select the Google Vertex AI node from the app selection panel on the right.

Google Vertex AI
Configure the Google Vertex AI
Click on the Google Vertex AI node to configure it. You can modify the Google Vertex AI URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zoho CRM Node
Next, click the plus (+) icon on the Google Vertex AI node, select Zoho CRM from the list of available apps, and choose the action you need from the list of nodes within Zoho CRM.

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Zoho CRM

Authenticate Zoho CRM
Now, click the Zoho CRM node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho CRM settings. Authentication allows you to use Zoho CRM through Latenode.
Configure the Google Vertex AI and Zoho CRM Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Google Vertex AI and Zoho CRM Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Zoho CRM
Trigger on Webhook
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Google Vertex AI
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Google Vertex AI, Zoho CRM, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Google Vertex AI and Zoho CRM integration works as expected. Depending on your setup, data should flow between Google Vertex AI and Zoho CRM (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Google Vertex AI and Zoho CRM
Zoho CRM + Google Vertex AI + Slack: When a contact is created or updated in Zoho CRM, the record is analyzed using Google Vertex AI to determine customer sentiment. If the sentiment is negative, a message is sent to a designated Slack channel to alert the team.
Zoho CRM + Google Vertex AI + Google Sheets: When a new lead is created or updated in Zoho CRM, Google Vertex AI analyzes the lead data to generate a lead score. This score, along with analysis details, is then added to a Google Sheets spreadsheet for tracking and reporting.
Google Vertex AI and Zoho CRM integration alternatives
About Google Vertex AI
Use Vertex AI in Latenode to build AI-powered automation. Quickly integrate machine learning models for tasks like sentiment analysis or image recognition. Automate data enrichment or content moderation workflows without complex coding. Latenode’s visual editor makes it easier to chain AI tasks and scale them reliably, paying only for the execution time of each flow.
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About Zoho CRM
Connect Zoho CRM to Latenode and automate your sales processes. Automatically update records, trigger email sequences, and sync data with other apps. Streamline lead management and reporting by combining Zoho CRM's features with Latenode's visual editor, AI assistance, and custom code options. Scale workflows affordably with flexible execution-based pricing.
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See how Latenode works
FAQ Google Vertex AI and Zoho CRM
How can I connect my Google Vertex AI account to Zoho CRM using Latenode?
To connect your Google Vertex AI account to Zoho CRM on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Google Vertex AI and click on "Connect".
- Authenticate your Google Vertex AI and Zoho CRM accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update lead scores based on AI analysis?
Yes, you can! Latenode allows you to use Google Vertex AI's insights to automatically update lead scores in Zoho CRM. This helps your sales team prioritize high-potential leads, boosting conversion rates.
What types of tasks can I perform by integrating Google Vertex AI with Zoho CRM?
Integrating Google Vertex AI with Zoho CRM allows you to perform various tasks, including:
- Analyze customer sentiment from Zoho CRM data using Google Vertex AI.
- Generate personalized email content with AI for Zoho CRM leads.
- Predict sales opportunities based on historical CRM data via AI models.
- Automatically classify and route Zoho CRM support tickets using AI.
- Enrich customer profiles in Zoho CRM with AI-driven insights.
What Google Vertex AI models can Latenode access?
Latenode supports access to various Google Vertex AI models, including language, vision, and prediction APIs, letting you leverage powerful AI in your workflows.
Are there any limitations to the Google Vertex AI and Zoho CRM integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Large data transfers may be subject to API rate limits.
- Custom AI model training requires a separate Google Vertex AI setup.
- Zoho CRM API access is subject to your Zoho CRM subscription level.