How to connect Help Scout and Beehiiv
Create a New Scenario to Connect Help Scout and Beehiiv
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Help Scout, triggered by another scenario, or executed manually (for testing purposes). In most cases, Help Scout or Beehiiv will be your first step. To do this, click "Choose an app," find Help Scout or Beehiiv, and select the appropriate trigger to start the scenario.

Add the Help Scout Node
Select the Help Scout node from the app selection panel on the right.


Help Scout

Configure the Help Scout
Click on the Help Scout node to configure it. You can modify the Help Scout URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Beehiiv Node
Next, click the plus (+) icon on the Help Scout node, select Beehiiv from the list of available apps, and choose the action you need from the list of nodes within Beehiiv.


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Beehiiv

Authenticate Beehiiv
Now, click the Beehiiv node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Beehiiv settings. Authentication allows you to use Beehiiv through Latenode.
Configure the Help Scout and Beehiiv Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Help Scout and Beehiiv Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Beehiiv
Trigger on Webhook
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Help Scout
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Help Scout, Beehiiv, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Help Scout and Beehiiv integration works as expected. Depending on your setup, data should flow between Help Scout and Beehiiv (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Help Scout and Beehiiv
Help Scout + Beehiiv + Slack: When a new conversation is created in Help Scout, specifically mentioning a feature request based on tags, its details are sent to Beehiiv to generate a post idea. A notification is then sent to a Slack channel.
Beehiiv + Google Sheets + Help Scout: When a new subscriber is added in Beehiiv, their information is added to a Google Sheet for tracking. A welcome message with a personalized link to Help Scout documentation is then sent to the new subscriber via Help Scout.
Help Scout and Beehiiv integration alternatives

About Help Scout
Automate Help Scout within Latenode to streamline support workflows. Automatically escalate urgent tickets, update customer profiles, and trigger proactive outreach based on support interactions. Centralize Help Scout data with other systems in visual workflows. Use AI and scripting for advanced routing or analysis.
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About Beehiiv
Automate your Beehiiv newsletter workflows in Latenode. Trigger email campaigns based on CRM events or website activity. Sync subscriber data, segment audiences using AI, and analyze results, all within visual, scalable workflows. Connect Beehiiv to any app, enhance data, and automate repetitive tasks to focus on content.
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See how Latenode works
FAQ Help Scout and Beehiiv
How can I connect my Help Scout account to Beehiiv using Latenode?
To connect your Help Scout account to Beehiiv on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Help Scout and click on "Connect".
- Authenticate your Help Scout and Beehiiv accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically add new Help Scout customers to a Beehiiv newsletter?
Yes, you can! Latenode lets you sync new Help Scout customers to Beehiiv automatically. Benefit from streamlined list growth, ensuring every new customer receives your newsletter.
What types of tasks can I perform by integrating Help Scout with Beehiiv?
Integrating Help Scout with Beehiiv allows you to perform various tasks, including:
- Adding new Help Scout customers as Beehiiv subscribers.
- Triggering Help Scout actions based on Beehiiv email engagement.
- Updating customer data in Beehiiv when Help Scout profiles change.
- Segmenting Beehiiv subscribers based on Help Scout conversation tags.
- Creating personalized email campaigns based on Help Scout data.
Can I use JavaScript to transform Help Scout data?
Yes, Latenode allows you to use JavaScript to manipulate Help Scout data, adding powerful logic and custom data transformations to your workflows.
Are there any limitations to the Help Scout and Beehiiv integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations might require JavaScript knowledge.
- Rate limits of the Help Scout and Beehiiv APIs apply.
- Initial setup requires API key configuration.