.svg){kind=icon}
How to connect Intercom and Alegra
Create a New Scenario to Connect Intercom and Alegra
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Intercom, triggered by another scenario, or executed manually (for testing purposes). In most cases, Intercom or Alegra will be your first step. To do this, click "Choose an app," find Intercom or Alegra, and select the appropriate trigger to start the scenario.
Add the Intercom Node
Select the Intercom node from the app selection panel on the right.
+
1
Intercom
Configure the Intercom
Click on the Intercom node to configure it. You can modify the Intercom URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Alegra Node
Next, click the plus (+) icon on the Intercom node, select Alegra from the list of available apps, and choose the action you need from the list of nodes within Alegra.
1
Intercom
âš™
+
2
Alegra
Authenticate Alegra
Now, click the Alegra node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Alegra settings. Authentication allows you to use Alegra through Latenode.
Configure the Intercom and Alegra Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Intercom and Alegra Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
5
JavaScript
âš™
6
AI Anthropic Claude 3
âš™
+
7
Alegra
1
Trigger on Webhook
âš™
2
Intercom
âš™
âš™
3
Iterator
âš™
+
4
Webhook response
Save and Activate the Scenario
After configuring Intercom, Alegra, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Intercom and Alegra integration works as expected. Depending on your setup, data should flow between Intercom and Alegra (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Intercom and Alegra
Intercom + Alegra + Slack: When a new conversation is created in Intercom, a new contact is created in Alegra and the sales team is notified on Slack via a public channel message.
Alegra + Intercom + Google Sheets: When a new sales invoice is created in Alegra, the contact information is updated in Intercom, and the transaction is logged in Google Sheets by adding a new row.
Intercom and Alegra integration alternatives
About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
Related categories
About Alegra
Automate accounting tasks using Alegra within Latenode. Retrieve invoices, manage contacts, and track payments. Integrate Alegra data with other apps to automate financial reporting or trigger actions based on accounting events. Latenode adds flexible scheduling, error handling, and custom logic to streamline Alegra workflows beyond its standard features, creating robust, end-to-end processes.
Similar apps
Related categories
See how Latenode works
.svg)
.png)
FAQ Intercom and Alegra
How can I connect my Intercom account to Alegra using Latenode?
To connect your Intercom account to Alegra on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Intercom and click on "Connect".
- Authenticate your Intercom and Alegra accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automate invoice creation after Intercom support chats?
Yes! Latenode lets you trigger Alegra invoice creation directly from Intercom conversations, using no-code blocks or custom JavaScript for advanced logic. Streamline sales and billing effortlessly.
What types of tasks can I perform by integrating Intercom with Alegra?
Integrating Intercom with Alegra allows you to perform various tasks, including:
- Create new Alegra contacts from new Intercom leads automatically.
- Update Alegra customer information based on Intercom conversation data.
- Send Intercom messages when a new invoice is created in Alegra.
- Track support ticket resolution times and log them as Alegra expenses.
- Generate monthly sales reports combining Intercom and Alegra data.
How can I use AI to summarize Intercom conversations inside Latenode?
Latenode’s AI blocks allow you to summarize Intercom chats and log key details in Alegra, improving data visibility and efficiency.
Are there any limitations to the Intercom and Alegra integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time data sync depends on Intercom and Alegra API availability.
- Complex data transformations may require JavaScript knowledge.
- Large data volumes may impact workflow execution speed.
