How to connect Kommo and AI Agent
Create a New Scenario to Connect Kommo and AI Agent
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Kommo, triggered by another scenario, or executed manually (for testing purposes). In most cases, Kommo or AI Agent will be your first step. To do this, click "Choose an app," find Kommo or AI Agent, and select the appropriate trigger to start the scenario.

Add the Kommo Node
Select the Kommo node from the app selection panel on the right.

Kommo
Add the AI Agent Node
Next, click the plus (+) icon on the Kommo node, select AI Agent from the list of available apps, and choose the action you need from the list of nodes within AI Agent.

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Authenticate AI Agent
Now, click the AI Agent node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your AI Agent settings. Authentication allows you to use AI Agent through Latenode.
Configure the Kommo and AI Agent Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Kommo and AI Agent Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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AI Agent
Trigger on Webhook
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Webhook response
Save and Activate the Scenario
After configuring Kommo, AI Agent, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Kommo and AI Agent integration works as expected. Depending on your setup, data should flow between Kommo and AI Agent (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Kommo and AI Agent
Kommo + AI Agent + Slack: When a new lead is created in Kommo, an AI Agent summarizes the lead information. The summary is then posted to a designated Slack channel for review.
AI Agent + Kommo + Google Sheets: An AI Agent analyzes customer sentiment from a source (not specified, assuming it's integrated within the AI Agent action). This sentiment data, along with corresponding contact details fetched from Kommo, is then logged into a Google Sheet.
Kommo and AI Agent integration alternatives
About Kommo
Integrate Kommo with Latenode to automate sales processes. Trigger actions in other apps when deals change status, or create Kommo leads from form submissions. Build custom workflows with no-code tools or JavaScript, scaling your sales automation without complex coding. Use Latenode's visual editor to connect Kommo to your entire tech stack.
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About AI Agent
Use AI Agent in Latenode to automate content creation, data analysis, or customer support. Configure agents with prompts, then integrate them into workflows. Unlike standalone solutions, Latenode lets you connect AI to any app, scale automatically, and customize with code where needed.
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See how Latenode works
FAQ Kommo and AI Agent
How can I connect my Kommo account to AI Agent using Latenode?
To connect your Kommo account to AI Agent on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Kommo and click on "Connect".
- Authenticate your Kommo and AI Agent accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically qualify leads using AI analysis of Kommo data?
Yes, you can! Latenode allows prompt-based AI for instant lead scoring. Benefit: Focus sales efforts on high-potential deals for increased conversion rates.
What types of tasks can I perform by integrating Kommo with AI Agent?
Integrating Kommo with AI Agent allows you to perform various tasks, including:
- Automatically generating personalized follow-up emails from Kommo lead data.
- Analyzing customer sentiment from Kommo messages to prioritize urgent issues.
- Creating AI-driven summaries of Kommo deals for faster team updates.
- Using AI to enrich Kommo contact profiles with publicly available information.
- Generating suggested answers for support agents based on Kommo conversations.
How does Latenode handle Kommo API rate limits efficiently?
Latenode manages rate limits with advanced queuing. This ensures smooth data flow, preventing disruptions to your Kommo automations.
Are there any limitations to the Kommo and AI Agent integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex AI Agent configurations may require advanced prompt engineering skills.
- Data transfer speeds are subject to Kommo and AI Agent API performance.
- Custom Kommo fields may need manual mapping in Latenode workflows.