How to connect Lemlist and Zoho Desk
Create a New Scenario to Connect Lemlist and Zoho Desk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Lemlist, triggered by another scenario, or executed manually (for testing purposes). In most cases, Lemlist or Zoho Desk will be your first step. To do this, click "Choose an app," find Lemlist or Zoho Desk, and select the appropriate trigger to start the scenario.

Add the Lemlist Node
Select the Lemlist node from the app selection panel on the right.


Lemlist

Add the Zoho Desk Node
Next, click the plus (+) icon on the Lemlist node, select Zoho Desk from the list of available apps, and choose the action you need from the list of nodes within Zoho Desk.


Lemlist
⚙
Zoho Desk

Authenticate Zoho Desk
Now, click the Zoho Desk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Desk settings. Authentication allows you to use Zoho Desk through Latenode.
Configure the Lemlist and Zoho Desk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Lemlist and Zoho Desk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
⚙
AI Anthropic Claude 3
⚙
Zoho Desk
Trigger on Webhook
⚙

Lemlist
⚙
⚙
Iterator
⚙
Webhook response

Save and Activate the Scenario
After configuring Lemlist, Zoho Desk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Lemlist and Zoho Desk integration works as expected. Depending on your setup, data should flow between Lemlist and Zoho Desk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Lemlist and Zoho Desk
Lemlist + Zoho Desk + Slack: When a lead has a new activity in Lemlist, a ticket is created in Zoho Desk. Then, a message is sent to a Slack channel to notify the sales team about the new ticket.
Zoho Desk + Lemlist + Google Sheets: When a ticket is updated in Zoho Desk, find contact in Zoho Desk, then Lemlist sends a customer satisfaction survey. The results are logged in Google Sheets.
Lemlist and Zoho Desk integration alternatives

About Lemlist
Automate personalized outreach with Lemlist inside Latenode. Build flows to trigger email campaigns based on CRM updates or data enrichment. Add conditional logic, use AI to personalize messages, and track results—all visually. Scale outreach without complex code or per-step fees. Use JavaScript for advanced customization.
Similar apps
Related categories
About Zoho Desk
Integrate Zoho Desk with Latenode to automate support workflows. Automatically create tickets from specific events, update customer data across systems, or trigger custom actions based on ticket status. Use Latenode's visual editor and no-code tools to streamline processes and improve response times, scaling your support operations without code.
Similar apps
Related categories
See how Latenode works
FAQ Lemlist and Zoho Desk
How can I connect my Lemlist account to Zoho Desk using Latenode?
To connect your Lemlist account to Zoho Desk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Lemlist and click on "Connect".
- Authenticate your Lemlist and Zoho Desk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Zoho Desk tickets from new Lemlist leads?
Yes, you can! Latenode's visual editor makes it easy to set up this automation, ensuring your support team is immediately aware of potential new customers.
What types of tasks can I perform by integrating Lemlist with Zoho Desk?
Integrating Lemlist with Zoho Desk allows you to perform various tasks, including:
- Automatically create Zoho Desk tickets for bounced Lemlist emails.
- Update Zoho Desk contacts with Lemlist campaign engagement data.
- Trigger Lemlist sequences based on Zoho Desk ticket status changes.
- Add new Lemlist leads to Zoho Desk as contacts automatically.
- Send personalized follow-up emails via Lemlist for resolved Zoho Desk tickets.
How does Latenode handle datamapping between Lemlist and Zoho Desk fields?
Latenode offers a visual data mapper and JavaScript code blocks, enabling flexible and precise data transformation between apps.
Are there any limitations to the Lemlist and Zoho Desk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Real-time updates depend on the polling intervals of the respective APIs.
- The number of operations is limited by your Latenode plan's task allowance.