.svg){kind=icon}
How to connect Linear and Zendesk
Create a New Scenario to Connect Linear and Zendesk
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Linear, triggered by another scenario, or executed manually (for testing purposes). In most cases, Linear or Zendesk will be your first step. To do this, click "Choose an app," find Linear or Zendesk, and select the appropriate trigger to start the scenario.
Add the Linear Node
Select the Linear node from the app selection panel on the right.
+
1
Linear
Add the Zendesk Node
Next, click the plus (+) icon on the Linear node, select Zendesk from the list of available apps, and choose the action you need from the list of nodes within Zendesk.
1
Linear
âš™
+
2
Zendesk
Authenticate Zendesk
Now, click the Zendesk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zendesk settings. Authentication allows you to use Zendesk through Latenode.
Configure the Linear and Zendesk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Linear and Zendesk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
5
JavaScript
âš™
6
AI Anthropic Claude 3
âš™
+
7
Zendesk
1
Trigger on Webhook
âš™
2
Linear
âš™
âš™
3
Iterator
âš™
+
4
Webhook response
Save and Activate the Scenario
After configuring Linear, Zendesk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Linear and Zendesk integration works as expected. Depending on your setup, data should flow between Linear and Zendesk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Linear and Zendesk
Linear + Zendesk + Slack: When a new issue is created in Linear, a Zendesk ticket is automatically created to track the problem. Then, a Slack channel is notified about the new Zendesk ticket.
Zendesk + Linear + Google Sheets: When a Zendesk ticket is updated (resolved), a row is added to a Google Sheet with details about the resolution, including a link to the related Linear issue.
Linear and Zendesk integration alternatives
About Linear
Connect Linear to Latenode for automated issue tracking. Streamline bug reporting from various sources. Automatically create Linear issues from form submissions or customer support tickets. Update issue statuses based on events in other systems like Git or CI/CD pipelines, all within a scalable, low-code workflow.
Similar apps
Related categories
About Zendesk
Automate Zendesk ticket management within Latenode. Update tickets based on external events, route requests using AI, and sync data across platforms. Close the loop between support and other systems using visual flows, JavaScript, and webhooks—reducing manual work.
Related categories
See how Latenode works
.svg)
.png)
FAQ Linear and Zendesk
How can I connect my Linear account to Zendesk using Latenode?
To connect your Linear account to Zendesk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Linear and click on "Connect".
- Authenticate your Linear and Zendesk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Linear issues from new Zendesk tickets?
Yes, you can! Latenode’s visual editor makes it easy to create workflows that automatically generate Linear issues from new Zendesk tickets. Improve response times and issue tracking.
What types of tasks can I perform by integrating Linear with Zendesk?
Integrating Linear with Zendesk allows you to perform various tasks, including:
- Create Linear issues from Zendesk tickets based on priority.
- Add Zendesk ticket links to Linear issues for context.
- Update Zendesk tickets when Linear issue status changes.
- Automatically assign Linear issues based on Zendesk ticket tags.
- Send Zendesk notifications when a related Linear issue is resolved.
How can I use JavaScript to enhance my Linear workflows on Latenode?
Latenode allows you to use JavaScript code blocks for advanced data transformation or custom logic in your Linear and Zendesk workflows, expanding automation capabilities.
Are there any limitations to the Linear and Zendesk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by the Linear and Zendesk APIs may affect high-volume workflows.
- Complex data transformations may require custom JavaScript code.
- Real-time synchronization depends on the polling interval configured in Latenode.
