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Automatically create or update Alegra contacts from LiveChat interactions, ensuring seamless lead capture and customer data synchronization; use Latenode's visual editor and pay-by-execution pricing.
Connect LiveChat and Alegra in minutes with Latenode.
Create LiveChat to Alegra workflow
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Swap Apps
LiveChat
Alegra
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Create a New Scenario to Connect LiveChat and Alegra
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Alegra will be your first step. To do this, click "Choose an app," find LiveChat or Alegra, and select the appropriate trigger to start the scenario.
Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.
LiveChat
Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Alegra Node
Next, click the plus (+) icon on the LiveChat node, select Alegra from the list of available apps, and choose the action you need from the list of nodes within Alegra.
LiveChat
β
Alegra
Authenticate Alegra
Now, click the Alegra node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Alegra settings. Authentication allows you to use Alegra through Latenode.
Configure the LiveChat and Alegra Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and Alegra Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
β
AI Anthropic Claude 3
β
Alegra
Trigger on Webhook
β
LiveChat
β
β
Iterator
β
Webhook response
Save and Activate the Scenario
After configuring LiveChat, Alegra, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the LiveChat and Alegra integration works as expected. Depending on your setup, data should flow between LiveChat and Alegra (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
LiveChat + Alegra + Slack: When a new customer starts a chat in LiveChat, a new contact is created in Alegra. Subsequently, a notification is sent to a designated Slack channel to inform the team about the new customer interaction.
Alegra + LiveChat + Gmail: When a new sales invoice is created in Alegra, a chat message is sent to the customer via LiveChat, and a confirmation email is sent to the customer via Gmail.
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context β all visually, and without code.
Related categories
About Alegra
Automate accounting tasks using Alegra within Latenode. Retrieve invoices, manage contacts, and track payments. Integrate Alegra data with other apps to automate financial reporting or trigger actions based on accounting events. Latenode adds flexible scheduling, error handling, and custom logic to streamline Alegra workflows beyond its standard features, creating robust, end-to-end processes.
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How can I connect my LiveChat account to Alegra using Latenode?
To connect your LiveChat account to Alegra on Latenode, follow these steps:
Can I automatically create Alegra contacts from LiveChat transcripts?
Yes, you can! Latenode's visual editor allows you to automatically create new contacts in Alegra from LiveChat transcripts, saving time and ensuring all leads are properly recorded.
What types of tasks can I perform by integrating LiveChat with Alegra?
Integrating LiveChat with Alegra allows you to perform various tasks, including:
HowdoIcustomizeLiveChatintegrationlogicwithinLatenode?
Latenode offers no-code blocks, JavaScript support and prompt-based AI, letting you tailor the LiveChat integration to your exact business requirements.
Are there any limitations to the LiveChat and Alegra integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: