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Automatically create Miro boards from LiveChat transcripts to visualize customer feedback and identify trends. Latenode's visual editor makes it easy to connect the apps and transform data with JavaScript for deeper insights.
Connect LiveChat and Miro in minutes with Latenode.
Create LiveChat to Miro workflow
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LiveChat
Miro
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Create a New Scenario to Connect LiveChat and Miro
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Miro will be your first step. To do this, click "Choose an app," find LiveChat or Miro, and select the appropriate trigger to start the scenario.
Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.
LiveChat
Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Miro Node
Next, click the plus (+) icon on the LiveChat node, select Miro from the list of available apps, and choose the action you need from the list of nodes within Miro.
LiveChat
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Miro
Authenticate Miro
Now, click the Miro node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Miro settings. Authentication allows you to use Miro through Latenode.
Configure the LiveChat and Miro Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and Miro Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Miro
Trigger on Webhook
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LiveChat
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring LiveChat, Miro, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the LiveChat and Miro integration works as expected. Depending on your setup, data should flow between LiveChat and Miro (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
LiveChat + Jira + Miro: When a chat is deactivated in LiveChat, a Jira ticket is automatically created. The Miro board URL related to the issue is added as an attachment to the Jira ticket, providing contextual information for the support team.
Miro + LiveChat + Slack: When a Miro board is updated with new items, a summary is sent to LiveChat agents via direct message, and a notification is sent to a Slack channel to alert the team for quick issue resolution.
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context β all visually, and without code.
Related categories
About Miro
Automate Miro board updates based on triggers from other apps. Latenode connects Miro to your workflows, enabling automatic creation of cards, text, or frames. Update Miro based on data from CRMs, databases, or project management tools, reducing manual work. Perfect for agile project tracking and visual process management, inside fully automated scenarios.
Related categories
How can I connect my LiveChat account to Miro using Latenode?
To connect your LiveChat account to Miro on Latenode, follow these steps:
Can I automatically create Miro boards from LiveChat transcripts?
Yes, using Latenode! Automatically generate Miro boards based on LiveChat transcripts for visual analysis and collaborative problem-solving. Leverage AI in Latenode to summarise key topics for optimal boards.
What types of tasks can I perform by integrating LiveChat with Miro?
Integrating LiveChat with Miro allows you to perform various tasks, including:
Can I use JavaScript to customize my LiveChat + Miro workflows?
Yes! Latenode allows full JavaScript code integration, giving you the freedom to build custom logic and data transformations beyond simple no-code automation.
Are there any limitations to the LiveChat and Miro integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: