How to connect LiveChat and Sendy
Create a New Scenario to Connect LiveChat and Sendy
In the workspace, click the โCreate New Scenarioโ button.

Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Sendy will be your first step. To do this, click "Choose an app," find LiveChat or Sendy, and select the appropriate trigger to start the scenario.

Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.

LiveChat
Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Sendy Node
Next, click the plus (+) icon on the LiveChat node, select Sendy from the list of available apps, and choose the action you need from the list of nodes within Sendy.

LiveChat
โ

Sendy

Authenticate Sendy
Now, click the Sendy node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Sendy settings. Authentication allows you to use Sendy through Latenode.
Configure the LiveChat and Sendy Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and Sendy Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donโt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
โ
AI Anthropic Claude 3
โ

Sendy
Trigger on Webhook
โ
LiveChat
โ
โ
Iterator
โ
Webhook response

Save and Activate the Scenario
After configuring LiveChat, Sendy, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the LiveChat and Sendy integration works as expected. Depending on your setup, data should flow between LiveChat and Sendy (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect LiveChat and Sendy
Facebook Lead Ads + LiveChat + Sendy: When a new lead is captured in Facebook Lead Ads, initiate a LiveChat to engage with them and then add their information to Sendy for email marketing campaigns.
Sendy + WooCommerce + LiveChat: When a customer subscribes via Sendy, find their corresponding customer data in WooCommerce and offer them personalized support via LiveChat based on their purchase history.
LiveChat and Sendy integration alternatives
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context โ all visually, and without code.
Related categories

About Sendy
Use Sendy in Latenode to automate email campaigns without complex coding. Trigger campaigns based on events in other apps (CRM, e-commerce). Latenode lets you process data, filter recipients, and personalize emails with JavaScript or AI nodes before sending via Sendy. Scale outreach efficiently and track results within your workflows.
Similar apps
Related categories
See how Latenode works
FAQ LiveChat and Sendy
How can I connect my LiveChat account to Sendy using Latenode?
To connect your LiveChat account to Sendy on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select LiveChat and click on "Connect".
- Authenticate your LiveChat and Sendy accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I add new LiveChat users to Sendy lists?
Yes, easily! Latenode's visual builder simplifies adding new LiveChat contacts to Sendy lists. Automate email campaigns and nurture leads based on chat interactions to increase conversion rates.
What types of tasks can I perform by integrating LiveChat with Sendy?
Integrating LiveChat with Sendy allows you to perform various tasks, including:
- Adding new LiveChat contacts to a specific Sendy mailing list.
- Sending targeted email campaigns based on chat transcripts.
- Updating subscriber details in Sendy based on LiveChat information.
- Triggering automated welcome sequences for new chat users.
- Segmenting Sendy subscribers based on LiveChat engagement levels.
How does Latenode handle LiveChat concurrencylimits?
Latenode's robust architecture efficiently manages LiveChat API requests, preventing rate limiting and ensuring reliable data synchronization at scale.
Are there any limitations to the LiveChat and Sendy integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical chat data migration might require custom scripting.
- Complex Sendy list segmentation logic may necessitate JavaScript code.
- Attachments from LiveChat are not directly transferable to Sendy.