How to connect LiveChat and Trainerize
Create a New Scenario to Connect LiveChat and Trainerize
In the workspace, click the โCreate New Scenarioโ button.

Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Trainerize will be your first step. To do this, click "Choose an app," find LiveChat or Trainerize, and select the appropriate trigger to start the scenario.

Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.

LiveChat
Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Trainerize Node
Next, click the plus (+) icon on the LiveChat node, select Trainerize from the list of available apps, and choose the action you need from the list of nodes within Trainerize.

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Authenticate Trainerize
Now, click the Trainerize node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Trainerize settings. Authentication allows you to use Trainerize through Latenode.
Configure the LiveChat and Trainerize Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and Trainerize Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donโt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring LiveChat, Trainerize, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the LiveChat and Trainerize integration works as expected. Depending on your setup, data should flow between LiveChat and Trainerize (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect LiveChat and Trainerize
LiveChat + Trainerize + Google Calendar: When a chat is deactivated in LiveChat, and the chat mentioned interest in a personal training session, create a new event in Google Calendar for the trainer to schedule the session with the new client added to Trainerize.
Trainerize + LiveChat + Mailchimp: When a new client is added in Trainerize, initiate a LiveChat to collect information, and then add the new client to Mailchimp for personalized fitness newsletters.
LiveChat and Trainerize integration alternatives
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context โ all visually, and without code.
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About Trainerize
Automate fitness client management with Trainerize in Latenode. Trigger workflows on training completion, nutrition updates, or new client sign-ups. Send data to CRMs, billing systems, or communication tools. Latenode provides flexible tools like webhooks and custom JavaScript for deep Trainerize integration, streamlining tasks beyond basic automation.
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See how Latenode works
FAQ LiveChat and Trainerize
How can I connect my LiveChat account to Trainerize using Latenode?
To connect your LiveChat account to Trainerize on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select LiveChat and click on "Connect".
- Authenticate your LiveChat and Trainerize accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update Trainerize clients from LiveChat?
Yes, you can! Latenode's visual editor makes it easy to map LiveChat data to Trainerize, ensuring client info is always up-to-date, saving time, and improving client management.
What types of tasks can I perform by integrating LiveChat with Trainerize?
Integrating LiveChat with Trainerize allows you to perform various tasks, including:
- Automatically adding new LiveChat leads as clients in Trainerize.
- Sending personalized training plans via LiveChat after purchase.
- Triggering welcome messages in LiveChat for new Trainerize clients.
- Updating client progress in Trainerize based on LiveChat feedback.
- Sending automated appointment reminders through LiveChat.
How do I handle complex LiveChat triggers in Latenode?
Latenode lets you use JavaScript code blocks for advanced logic and data transformation, meaning you can customize LiveChat triggers to fit unique needs.
Are there any limitations to the LiveChat and Trainerize integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex Trainerize data structures may require custom JavaScript for parsing.
- LiveChat API rate limits could impact high-volume workflows.
- Real-time updates depend on the polling interval configured in Latenode.