How to connect Mailjet and LiveChat
Create a New Scenario to Connect Mailjet and LiveChat
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Mailjet, triggered by another scenario, or executed manually (for testing purposes). In most cases, Mailjet or LiveChat will be your first step. To do this, click "Choose an app," find Mailjet or LiveChat, and select the appropriate trigger to start the scenario.

Add the Mailjet Node
Select the Mailjet node from the app selection panel on the right.

Mailjet
Add the LiveChat Node
Next, click the plus (+) icon on the Mailjet node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.

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Authenticate LiveChat
Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.
Configure the Mailjet and LiveChat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Mailjet and LiveChat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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LiveChat
Trigger on Webhook
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Mailjet
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Webhook response
Save and Activate the Scenario
After configuring Mailjet, LiveChat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Mailjet and LiveChat integration works as expected. Depending on your setup, data should flow between Mailjet and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Mailjet and LiveChat
LiveChat + Mailjet + Google Sheets: When a chat is deactivated in LiveChat, the contact's information is added to Mailjet for marketing purposes and the chat details are saved in a Google Sheet.
LiveChat + Mailjet + Slack: When a new chat is started in LiveChat, if the chat is deactivated and contains unanswered questions, Mailjet sends a follow-up email, and a summary of the chat is sent to a designated Slack channel.
Mailjet and LiveChat integration alternatives
About Mailjet
Use Mailjet in Latenode to automate email sending based on triggers from other apps. Update contact lists, send personalized campaigns, and track results—all without code. Connect Mailjet to your CRM, database, or e-commerce platform for automated workflows. Latenode provides the flexibility and scale to manage complex email automations efficiently, with no per-step cost limitations.
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About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
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See how Latenode works
FAQ Mailjet and LiveChat
How can I connect my Mailjet account to LiveChat using Latenode?
To connect your Mailjet account to LiveChat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Mailjet and click on "Connect".
- Authenticate your Mailjet and LiveChat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically add new LiveChat users to a Mailjet contact list?
Yes! Latenode lets you easily add LiveChat users to Mailjet lists, ensuring all new leads are nurtured. This saves time and boosts marketing effectiveness thanks to our visual workflow editor.
What types of tasks can I perform by integrating Mailjet with LiveChat?
Integrating Mailjet with LiveChat allows you to perform various tasks, including:
- Send targeted Mailjet campaigns based on LiveChat conversation tags.
- Trigger Mailjet welcome emails when a new LiveChat agent joins.
- Update Mailjet contact properties from LiveChat customer feedback.
- Create LiveChat tickets from Mailjet campaign performance alerts.
- Send personalized Mailjet offers after positive LiveChat interactions.
How does Latenode handle Mailjet API rate limits for large contact lists?
Latenode provides built-in tools to manage API rate limits, ensuring reliable operation when syncing large Mailjet contact lists with LiveChat data.
Are there any limitations to the Mailjet and LiveChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Historical LiveChat data migration might require batch processing.
- Custom LiveChat events may need adjustments for Mailjet compatibility.