How to connect Mailjet and Userback
Create a New Scenario to Connect Mailjet and Userback
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Mailjet, triggered by another scenario, or executed manually (for testing purposes). In most cases, Mailjet or Userback will be your first step. To do this, click "Choose an app," find Mailjet or Userback, and select the appropriate trigger to start the scenario.

Add the Mailjet Node
Select the Mailjet node from the app selection panel on the right.

Mailjet
Add the Userback Node
Next, click the plus (+) icon on the Mailjet node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.

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Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the Mailjet and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Mailjet and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Userback
Trigger on Webhook
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Mailjet
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Webhook response
Save and Activate the Scenario
After configuring Mailjet, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Mailjet and Userback integration works as expected. Depending on your setup, data should flow between Mailjet and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Mailjet and Userback
Userback + Mailjet + Slack: When new feedback is submitted in Userback, a confirmation email is sent to the user via Mailjet, and a notification is posted to a designated Slack channel to alert the relevant team.
Userback + Mailjet + Jira: When new user feedback is created in Userback, a new bug ticket is automatically created in Jira. Mailjet then sends a notification email to the project manager to inform them about the new ticket.
Mailjet and Userback integration alternatives
About Mailjet
Use Mailjet in Latenode to automate email sending based on triggers from other apps. Update contact lists, send personalized campaigns, and track results—all without code. Connect Mailjet to your CRM, database, or e-commerce platform for automated workflows. Latenode provides the flexibility and scale to manage complex email automations efficiently, with no per-step cost limitations.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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FAQ Mailjet and Userback
How can I connect my Mailjet account to Userback using Latenode?
To connect your Mailjet account to Userback on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Mailjet and click on "Connect".
- Authenticate your Mailjet and Userback accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger email campaigns based on Userback feedback?
Yes, Latenode enables this. Automate Mailjet campaigns triggered by Userback feedback, ensuring timely engagement. Use Latenode's AI to personalize messages based on user sentiment.
What types of tasks can I perform by integrating Mailjet with Userback?
Integrating Mailjet with Userback allows you to perform various tasks, including:
- Automatically adding new Userback users to a Mailjet contact list.
- Sending personalized thank-you emails via Mailjet after feedback submission.
- Triggering internal notifications for urgent Userback feedback via Mailjet.
- Updating contact properties in Mailjet based on user feedback scores.
- Creating segmented email campaigns based on Userback feedback categories.
What Mailjet events can trigger workflows within Latenode?
Mailjet events such as new email sends, bounces, or clicks can trigger automated workflows. Analyze these events to refine your engagement strategy using Latenode.
Are there any limitations to the Mailjet and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript coding.
- Rate limits from Mailjet and Userback still apply.
- Real-time synchronization depends on API availability and polling intervals.