How to connect ManyChat and NetSuite
Create a New Scenario to Connect ManyChat and NetSuite
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a ManyChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, ManyChat or NetSuite will be your first step. To do this, click "Choose an app," find ManyChat or NetSuite, and select the appropriate trigger to start the scenario.

Add the ManyChat Node
Select the ManyChat node from the app selection panel on the right.

ManyChat
Configure the ManyChat
Click on the ManyChat node to configure it. You can modify the ManyChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the NetSuite Node
Next, click the plus (+) icon on the ManyChat node, select NetSuite from the list of available apps, and choose the action you need from the list of nodes within NetSuite.

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Authenticate NetSuite
Now, click the NetSuite node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your NetSuite settings. Authentication allows you to use NetSuite through Latenode.
Configure the ManyChat and NetSuite Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the ManyChat and NetSuite Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring ManyChat, NetSuite, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the ManyChat and NetSuite integration works as expected. Depending on your setup, data should flow between ManyChat and NetSuite (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect ManyChat and NetSuite
ManyChat + NetSuite + Google Sheets: When a new or updated custom field is detected in ManyChat, a record is created in NetSuite. Details of this new record are then added as a new row in Google Sheets for reporting purposes.
NetSuite + ManyChat + Slack: When a new record is created in NetSuite, ManyChat sends a dynamic message to the user. The sales team is then notified in Slack via a public channel message about the new NetSuite opportunity.
ManyChat and NetSuite integration alternatives
About ManyChat
Use ManyChat in Latenode to automate personalized messaging based on triggers from other apps. Sync contact data, manage chatbot flows based on CRM updates, or route leads to sales teams via Slack. Build flexible, scalable marketing automation without complex coding or per-step fees using Latenode’s visual editor.
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About NetSuite
Sync NetSuite data with other apps using Latenode. Automate order processing, inventory updates, or financial reporting. Connect NetSuite to your CRM, marketing tools, or database. Use Latenode's visual editor and custom code options for precise control and scalable workflows, avoiding manual data entry and errors. Integrate complex logic easily.
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FAQ ManyChat and NetSuite
How can I connect my ManyChat account to NetSuite using Latenode?
To connect your ManyChat account to NetSuite on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select ManyChat and click on "Connect".
- Authenticate your ManyChat and NetSuite accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create NetSuite records from ManyChat leads?
Yes! Latenode lets you instantly create NetSuite records using ManyChat data. Automate lead capture & management with powerful no-code workflows and custom JavaScript functions.
What types of tasks can I perform by integrating ManyChat with NetSuite?
Integrating ManyChat with NetSuite allows you to perform various tasks, including:
- Create new NetSuite customer records from ManyChat form submissions.
- Update existing NetSuite records based on ManyChat interactions.
- Send personalized order updates from NetSuite via ManyChat.
- Trigger NetSuite workflows when a new contact is created in ManyChat.
- Segment ManyChat audiences based on NetSuite purchase history.
How do I handle errors during ManyChat-NetSuite automation?
Latenode provides robust error handling, allowing you to log errors, retry failed tasks, and send notifications for smooth, reliable automations.
Are there any limitations to the ManyChat and NetSuite integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations might require JavaScript knowledge.
- Real-time data synchronization depends on the ManyChat and NetSuite API limits.
- Large data imports may require optimization for performance.