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Capture Userback feedback triggered from ManyChat interactions to improve bot flows. Latenode's visual editor simplifies complex logic, while affordable execution-based pricing makes continuous bot optimization scalable.
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Create a New Scenario to Connect ManyChat and Userback
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a ManyChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, ManyChat or Userback will be your first step. To do this, click "Choose an app," find ManyChat or Userback, and select the appropriate trigger to start the scenario.
Add the ManyChat Node
Select the ManyChat node from the app selection panel on the right.
ManyChat
Configure the ManyChat
Click on the ManyChat node to configure it. You can modify the ManyChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Userback Node
Next, click the plus (+) icon on the ManyChat node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.
ManyChat
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Userback
Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the ManyChat and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the ManyChat and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Userback
Trigger on Webhook
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ManyChat
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring ManyChat, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the ManyChat and Userback integration works as expected. Depending on your setup, data should flow between ManyChat and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
ManyChat + Userback + Slack: When new feedback is created in Userback, find the user in ManyChat using a custom field (like email). Then create feedback in Userback and send a message in Slack to notify the team.
Userback + ManyChat + Google Sheets: When new feedback is created in Userback, find user in ManyChat using a custom field (like email). Send a personalized follow-up message using ManyChat, and log the feedback data in Google Sheets.
About ManyChat
Use ManyChat in Latenode to automate personalized messaging based on triggers from other apps. Sync contact data, manage chatbot flows based on CRM updates, or route leads to sales teams via Slack. Build flexible, scalable marketing automation without complex coding or per-step fees using Latenode’s visual editor.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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How can I connect my ManyChat account to Userback using Latenode?
To connect your ManyChat account to Userback on Latenode, follow these steps:
Can I automatically create Userback tasks from ManyChat responses?
Yes, you can! Latenode allows you to trigger Userback tasks based on customer input in ManyChat, ensuring feedback is instantly captured. Scale easily with flexible, code-friendly options.
What types of tasks can I perform by integrating ManyChat with Userback?
Integrating ManyChat with Userback allows you to perform various tasks, including:
Can I filter Userback feedback based on ManyChat user data?
Yes, Latenode enables filtering Userback feedback by leveraging custom fields from ManyChat, providing granular insights into user segments for targeted improvements.
Are there any limitations to the ManyChat and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: