How to connect NetSuite and Vitally
Create a New Scenario to Connect NetSuite and Vitally
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a NetSuite, triggered by another scenario, or executed manually (for testing purposes). In most cases, NetSuite or Vitally will be your first step. To do this, click "Choose an app," find NetSuite or Vitally, and select the appropriate trigger to start the scenario.

Add the NetSuite Node
Select the NetSuite node from the app selection panel on the right.

NetSuite
Configure the NetSuite
Click on the NetSuite node to configure it. You can modify the NetSuite URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Vitally Node
Next, click the plus (+) icon on the NetSuite node, select Vitally from the list of available apps, and choose the action you need from the list of nodes within Vitally.

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Authenticate Vitally
Now, click the Vitally node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Vitally settings. Authentication allows you to use Vitally through Latenode.
Configure the NetSuite and Vitally Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the NetSuite and Vitally Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Vitally
Trigger on Webhook
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Save and Activate the Scenario
After configuring NetSuite, Vitally, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the NetSuite and Vitally integration works as expected. Depending on your setup, data should flow between NetSuite and Vitally (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect NetSuite and Vitally
NetSuite + Vitally + Slack: When a NetSuite opportunity is updated to 'Closed Won', the client's health score in Vitally is updated. A Slack message is sent to the CSM notifying them of the opportunity closure and the updated health score.
Vitally + NetSuite + Zendesk: When a Vitally user's health score is updated, if the new score is below a threshold, a task is created in NetSuite, and a Zendesk ticket is generated for the customer support team to address the potential issue.
NetSuite and Vitally integration alternatives
About NetSuite
Sync NetSuite data with other apps using Latenode. Automate order processing, inventory updates, or financial reporting. Connect NetSuite to your CRM, marketing tools, or database. Use Latenode's visual editor and custom code options for precise control and scalable workflows, avoiding manual data entry and errors. Integrate complex logic easily.
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About Vitally
Use Vitally in Latenode to centralize customer success data and automate actions based on health scores. Sync data, trigger alerts for at-risk users, and personalize support workflows, all within Latenode's visual editor. Combine Vitally's insights with other tools for smarter, automated customer lifecycle management.
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See how Latenode works
FAQ NetSuite and Vitally
How can I connect my NetSuite account to Vitally using Latenode?
To connect your NetSuite account to Vitally on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select NetSuite and click on "Connect".
- Authenticate your NetSuite and Vitally accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger customer success workflows from new NetSuite sales?
Yes, you can! Latenode's real-time triggers ensure immediate action. Automatically alert your success team in Vitally when a new sale closes in NetSuite, improving customer onboarding.
What types of tasks can I perform by integrating NetSuite with Vitally?
Integrating NetSuite with Vitally allows you to perform various tasks, including:
- Automatically create new Vitally users from NetSuite customer records.
- Update Vitally account details when NetSuite customer data changes.
- Track NetSuite invoice payments and update customer health scores in Vitally.
- Send personalized customer outreach based on NetSuite sales data.
- Analyze sales performance against customer engagement metrics in Vitally.
How can I handle complex NetSuite data transformations within Latenode?
Latenode offers built-in JavaScript blocks. This lets you manipulate NetSuite data, and format it perfectly for Vitally, without code limitations.
Are there any limitations to the NetSuite and Vitally integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time updates are subject to NetSuite's API rate limits.
- Complex data transformations may require advanced JavaScript knowledge.
- Initial setup requires valid API credentials for both NetSuite and Vitally.