How to connect Odoo and OpenAI Responses
Create a New Scenario to Connect Odoo and OpenAI Responses
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Odoo, triggered by another scenario, or executed manually (for testing purposes). In most cases, Odoo or OpenAI Responses will be your first step. To do this, click "Choose an app," find Odoo or OpenAI Responses, and select the appropriate trigger to start the scenario.

Add the Odoo Node
Select the Odoo node from the app selection panel on the right.

Odoo
Add the OpenAI Responses Node
Next, click the plus (+) icon on the Odoo node, select OpenAI Responses from the list of available apps, and choose the action you need from the list of nodes within OpenAI Responses.

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OpenAI Responses
Authenticate OpenAI Responses
Now, click the OpenAI Responses node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenAI Responses settings. Authentication allows you to use OpenAI Responses through Latenode.
Configure the Odoo and OpenAI Responses Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Odoo and OpenAI Responses Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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OpenAI Responses
Trigger on Webhook
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Odoo
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Odoo, OpenAI Responses, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Odoo and OpenAI Responses integration works as expected. Depending on your setup, data should flow between Odoo and OpenAI Responses (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Odoo and OpenAI Responses
Odoo + OpenAI Responses + Slack: When new customer feedback is received in Odoo (represented as a new CRM Lead), the content of the lead is sent to OpenAI to generate a summary. The summary, along with a link to the Odoo lead, is then posted in a dedicated Slack channel.
Odoo + OpenAI Responses + Google Sheets: When a new CRM Lead (representing a support ticket) is created in Odoo, the ticket's description is sent to OpenAI for sentiment analysis. The original ticket information from Odoo, along with the sentiment analysis result from OpenAI, is then recorded in a new row in a Google Sheet.
Odoo and OpenAI Responses integration alternatives
About Odoo
Automate Odoo tasks like creating invoices or updating inventory based on triggers from other apps. Latenode lets you connect Odoo to your workflows without code, adding logic and routing data as needed. Integrate Odoo with marketing tools, payment gateways, or CRMs for streamlined processes using Latenode's visual, scalable platform.
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About OpenAI Responses
Need AI-powered text generation? Use OpenAI Responses in Latenode to automate content creation, sentiment analysis, and data enrichment directly within your workflows. Streamline tasks like generating product descriptions or classifying customer feedback. Latenode lets you chain AI tasks with other services, adding logic and routing based on results – all without code.
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See how Latenode works
FAQ Odoo and OpenAI Responses
How can I connect my Odoo account to OpenAI Responses using Latenode?
To connect your Odoo account to OpenAI Responses on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Odoo and click on "Connect".
- Authenticate your Odoo and OpenAI Responses accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automate personalized customer support responses?
Yes, you can! Latenode allows you to trigger OpenAI Responses based on Odoo data, automating personalized support. Benefit from faster response times and improved customer satisfaction.
What types of tasks can I perform by integrating Odoo with OpenAI Responses?
Integrating Odoo with OpenAI Responses allows you to perform various tasks, including:
- Automatically generating product descriptions for Odoo listings.
- Creating personalized email campaigns based on customer data.
- Analyzing customer feedback from Odoo to improve services.
- Generating summaries of sales orders for management review.
- Automating responses to common customer inquiries.
What Odoo versions are supported with Latenode integration?
Latenode supports Odoo versions 13 and above, ensuring compatibility for most users. We continuously update our integrations.
Are there any limitations to the Odoo and OpenAI Responses integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Large data transfers between Odoo and OpenAI Responses might experience delays.
- Custom Odoo modules may require additional configuration.
- OpenAI Responses' token limits can affect the length of generated content.