How to connect RD Station and Userback
Create a New Scenario to Connect RD Station and Userback
In the workspace, click the βCreate New Scenarioβ button.

Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a RD Station, triggered by another scenario, or executed manually (for testing purposes). In most cases, RD Station or Userback will be your first step. To do this, click "Choose an app," find RD Station or Userback, and select the appropriate trigger to start the scenario.

Add the RD Station Node
Select the RD Station node from the app selection panel on the right.


RD Station

Configure the RD Station
Click on the RD Station node to configure it. You can modify the RD Station URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Userback Node
Next, click the plus (+) icon on the RD Station node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.


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Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the RD Station and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the RD Station and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donβt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Userback
Trigger on Webhook
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RD Station
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Webhook response

Save and Activate the Scenario
After configuring RD Station, Userback, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the RD Station and Userback integration works as expected. Depending on your setup, data should flow between RD Station and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect RD Station and Userback
Userback + RD Station + Slack: When new feedback is created in Userback, a lead is created in RD Station. Subsequently, a notification is sent to a designated Slack channel to alert the sales team about the new lead.
Userback + RD Station + Google Sheets: Upon receiving new feedback in Userback, a lead is created in RD Station, and the lead's information is then logged into a Google Sheets spreadsheet for tracking and analysis.
RD Station and Userback integration alternatives

About RD Station
Use RD Station in Latenode to automate marketing tasks. Update leads, trigger personalized emails, and track campaign performance, all inside automated workflows. Integrate RD Station data with other apps, enrich with AI, and build custom logic without code. Scale your marketing automation affordably and visually.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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See how Latenode works
FAQ RD Station and Userback
How can I connect my RD Station account to Userback using Latenode?
To connect your RD Station account to Userback on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select RD Station and click on "Connect".
- Authenticate your RD Station and Userback accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update RD Station contacts based on Userback feedback?
Yes, you can! Latenode's visual editor makes it easy. Automatically update contact properties in RD Station based on Userback feedback to personalize marketing and sales efforts.
What types of tasks can I perform by integrating RD Station with Userback?
Integrating RD Station with Userback allows you to perform various tasks, including:
- Create RD Station contacts from new Userback feedback submissions.
- Send personalized thank-you emails via RD Station upon feedback receipt.
- Update RD Station contact scores based on positive/negative feedback.
- Trigger internal notifications for critical Userback feedback in Slack.
- Segment RD Station lists based on product feedback themes in Userback.
How can I use RD Station data to personalize feedback requests?
Use Latenode to pull RD Station contact data into Userback feedback forms, creating a seamless, personalized feedback experience that boosts response rates.
Are there any limitations to the RD Station and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require custom JavaScript code.
- Initial setup requires valid API keys for both RD Station and Userback.
- Rate limits of RD Station and Userback APIs may affect high-volume workflows.