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Automatically log RingCentral calls in Agile CRM to enrich customer profiles and trigger follow-ups. Latenode’s visual editor and affordable execution-based pricing makes building advanced call-centric automations easier, without complex code.
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Create a New Scenario to Connect RingCentral and Agile CRM
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a RingCentral, triggered by another scenario, or executed manually (for testing purposes). In most cases, RingCentral or Agile CRM will be your first step. To do this, click "Choose an app," find RingCentral or Agile CRM, and select the appropriate trigger to start the scenario.
Add the RingCentral Node
Select the RingCentral node from the app selection panel on the right.
RingCentral
Configure the RingCentral
Click on the RingCentral node to configure it. You can modify the RingCentral URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Agile CRM Node
Next, click the plus (+) icon on the RingCentral node, select Agile CRM from the list of available apps, and choose the action you need from the list of nodes within Agile CRM.
RingCentral
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Agile CRM
Authenticate Agile CRM
Now, click the Agile CRM node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Agile CRM settings. Authentication allows you to use Agile CRM through Latenode.
Configure the RingCentral and Agile CRM Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the RingCentral and Agile CRM Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Agile CRM
Trigger on Webhook
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RingCentral
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring RingCentral, Agile CRM, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the RingCentral and Agile CRM integration works as expected. Depending on your setup, data should flow between RingCentral and Agile CRM (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
RingCentral + Agile CRM + Slack: When a call is missed in RingCentral, a task is created in Agile CRM to follow up. A message is then sent to a designated Slack channel to notify the sales team about the missed call and the created task.
Agile CRM + RingCentral + Google Sheets: When a new contact is added in Agile CRM, the contact's information is added as a new row in a Google Sheet. Then, an outbound RingCentral call is generated to that new contact.
About RingCentral
Integrate RingCentral with Latenode to automate call logging, SMS alerts, and contact management. Trigger workflows based on call events, automatically updating records in other apps like CRMs or support tools. Use Latenode's visual editor and scripting nodes for customized call handling and data synchronization.
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About Agile CRM
Sync Agile CRM data in Latenode to automate sales workflows. Update deals, contacts, or tasks based on triggers from other apps. Enrich CRM data using AI, route leads intelligently, and build custom reports — all within visual Latenode flows. Cut CRM admin overhead and ensure data consistency.
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How can I connect my RingCentral account to Agile CRM using Latenode?
To connect your RingCentral account to Agile CRM on Latenode, follow these steps:
Can I automatically log RingCentral call data in Agile CRM?
Yes, you can! Latenode allows automatic logging via visual workflows and custom code. This ensures complete customer interaction history within Agile CRM, boosting sales.
What types of tasks can I perform by integrating RingCentral with Agile CRM?
Integrating RingCentral with Agile CRM allows you to perform various tasks, including:
How can I use JavaScript with my RingCentral and Agile CRM automations?
Latenode supports JavaScript, letting you transform data between RingCentral and Agile CRM, or add custom logic beyond the built-in blocks.
Are there any limitations to the RingCentral and Agile CRM integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: