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Analyze RingCentral call transcripts with Google AI for sentiment and topic detection. Latenode's visual editor simplifies building complex AI workflows, plus you can add custom JavaScript for precise analysis and affordable scaling.
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Create a New Scenario to Connect RingCentral and Google AI
In the workspace, click the โCreate New Scenarioโ button.
Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a RingCentral, triggered by another scenario, or executed manually (for testing purposes). In most cases, RingCentral or Google AI will be your first step. To do this, click "Choose an app," find RingCentral or Google AI, and select the appropriate trigger to start the scenario.
Add the RingCentral Node
Select the RingCentral node from the app selection panel on the right.
RingCentral
Configure the RingCentral
Click on the RingCentral node to configure it. You can modify the RingCentral URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Google AI Node
Next, click the plus (+) icon on the RingCentral node, select Google AI from the list of available apps, and choose the action you need from the list of nodes within Google AI.
RingCentral
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Google AI
Authenticate Google AI
Now, click the Google AI node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Google AI settings. Authentication allows you to use Google AI through Latenode.
Configure the RingCentral and Google AI Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the RingCentral and Google AI Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Google AI
Trigger on Webhook
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RingCentral
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring RingCentral, Google AI, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the RingCentral and Google AI integration works as expected. Depending on your setup, data should flow between RingCentral and Google AI (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
RingCentral + Google AI + Slack: When a new call recording is available in RingCentral, the transcript is sent to Google AI (Gemini) to analyze the customer sentiment. The sentiment analysis results are then posted in a designated Slack channel.
RingCentral + Google AI + Salesforce: Upon a new call recording in RingCentral, Google AI (Gemini) generates a summary of the call. This summary is then used to update the notes section of the corresponding opportunity in Salesforce.
About RingCentral
Integrate RingCentral with Latenode to automate call logging, SMS alerts, and contact management. Trigger workflows based on call events, automatically updating records in other apps like CRMs or support tools. Use Latenode's visual editor and scripting nodes for customized call handling and data synchronization.
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About Google AI
Use Google AI in Latenode to add smarts to your workflows. Process text, translate languages, or analyze images automatically. Unlike direct API calls, Latenode lets you combine AI with other apps, add logic, and scale without code. Automate content moderation, sentiment analysis, and more.
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How can I connect my RingCentral account to Google AI using Latenode?
To connect your RingCentral account to Google AI on Latenode, follow these steps:
Can I automatically analyze RingCentral call transcripts with Google AI?
Yes, you can! Latenode lets you trigger Google AI from new RingCentral call recordings, extracting key insights and sentiment analysis using no-code or custom JavaScript.
What types of tasks can I perform by integrating RingCentral with Google AI?
Integrating RingCentral with Google AI allows you to perform various tasks, including:
How do I handle errors when integrating RingCentral on Latenode?
Latenode's visual editor and advanced error handling allow you to quickly identify, log, and resolve issues in your RingCentral workflows.
Are there any limitations to the RingCentral and Google AI integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: