RingCentral and OneSignal Integration

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Trigger OneSignal notifications from RingCentral events. Latenode's visual editor makes it easier to build custom notification workflows that are both affordable and tailored to your exact needs, thanks to flexible API integrations and low-code options.

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RingCentral

OneSignal

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect RingCentral and OneSignal

Create a New Scenario to Connect RingCentral and OneSignal

In the workspace, click the โ€œCreate New Scenarioโ€ button.

Add the First Step

Add the first node โ€“ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a RingCentral, triggered by another scenario, or executed manually (for testing purposes). In most cases, RingCentral or OneSignal will be your first step. To do this, click "Choose an app," find RingCentral or OneSignal, and select the appropriate trigger to start the scenario.

Add the RingCentral Node

Select the RingCentral node from the app selection panel on the right.

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RingCentral

Configure the RingCentral

Click on the RingCentral node to configure it. You can modify the RingCentral URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the OneSignal Node

Next, click the plus (+) icon on the RingCentral node, select OneSignal from the list of available apps, and choose the action you need from the list of nodes within OneSignal.

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OneSignal

Authenticate OneSignal

Now, click the OneSignal node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OneSignal settings. Authentication allows you to use OneSignal through Latenode.

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Configure the RingCentral and OneSignal Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Set Up the RingCentral and OneSignal Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that donโ€™t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring RingCentral, OneSignal, and any additional nodes, donโ€™t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking โ€œRun onceโ€ and triggering an event to check if the RingCentral and OneSignal integration works as expected. Depending on your setup, data should flow between RingCentral and OneSignal (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect RingCentral and OneSignal

RingCentral + OneSignal + Slack: When a new missed call is detected in RingCentral, a push notification is sent via OneSignal to alert the user and a message is sent to a designated Slack channel to ensure prompt follow-up by the team.

OneSignal + RingCentral + Zendesk: When a new notification is created in OneSignal, a Zendesk ticket is created to track user engagement and a RingCentral call is generated to follow up with the user.

RingCentral and OneSignal integration alternatives

About RingCentral

Integrate RingCentral with Latenode to automate call logging, SMS alerts, and contact management. Trigger workflows based on call events, automatically updating records in other apps like CRMs or support tools. Use Latenode's visual editor and scripting nodes for customized call handling and data synchronization.

About OneSignal

Use OneSignal in Latenode to automate targeted push notifications. Create flows that trigger messages based on user behavior, data changes, or scheduled events. Optimize engagement by connecting OneSignal to your CRM, analytics, and marketing tools for personalized, automated campaigns.

RingCentral + OneSignal integration

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FAQ RingCentral and OneSignal

How can I connect my RingCentral account to OneSignal using Latenode?

To connect your RingCentral account to OneSignal on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select RingCentral and click on "Connect".
  • Authenticate your RingCentral and OneSignal accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger push notifications for missed RingCentral calls?

Yes, you can! Latenode's visual editor makes it easy to trigger OneSignal notifications for RingCentral missed calls, alerting users immediately, even with custom logic and AI enhancements.

What types of tasks can I perform by integrating RingCentral with OneSignal?

Integrating RingCentral with OneSignal allows you to perform various tasks, including:

  • Send push notifications for new RingCentral voicemails.
  • Alert users about incoming RingCentral calls via OneSignal.
  • Update OneSignal segments based on RingCentral call activity.
  • Create personalized welcome messages via OneSignal for new RingCentral contacts.
  • Trigger SMS messages for urgent RingCentral notifications.

Can I use custom JavaScript code with my RingCentral integrations?

Yes! Latenode allows you to add custom JavaScript code within your RingCentral and OneSignal workflows for advanced data manipulation and logic.

Are there any limitations to the RingCentral and OneSignal integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex workflows with many steps may require more processing time.
  • Real-time data synchronization depends on the APIs of both RingCentral and OneSignal.
  • Some advanced RingCentral features might not be directly supported.

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