Sendinblue and Intercom Integration

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Sendinblue + Intercom integration

Connect Sendinblue and Intercom in minutes with Latenode.

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Sendinblue

Intercom

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Sendinblue and Intercom

Create a New Scenario to Connect Sendinblue and Intercom

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Sendinblue, triggered by another scenario, or executed manually (for testing purposes). In most cases, Sendinblue or Intercom will be your first step. To do this, click "Choose an app," find Sendinblue or Intercom, and select the appropriate trigger to start the scenario.

Add the Sendinblue Node

Select the Sendinblue node from the app selection panel on the right.

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Sendinblue

Configure the Sendinblue

Click on the Sendinblue node to configure it. You can modify the Sendinblue URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Sendinblue

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Connect Sendinblue

Sign In

Run node once

Add the Intercom Node

Next, click the plus (+) icon on the Sendinblue node, select Intercom from the list of available apps, and choose the action you need from the list of nodes within Intercom.

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Intercom

Authenticate Intercom

Now, click the Intercom node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Intercom settings. Authentication allows you to use Intercom through Latenode.

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Sendinblue

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Intercom

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#2 Intercom

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Connection *

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Connect Intercom

Sign In

Run node once

Configure the Sendinblue and Intercom Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Intercom Oauth 2.0

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Select an action *

Select

Map

The action ID

Run node once

Set Up the Sendinblue and Intercom Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Sendinblue, Intercom, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Sendinblue and Intercom integration works as expected. Depending on your setup, data should flow between Sendinblue and Intercom (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Sendinblue and Intercom

Intercom + Sendinblue + Google Sheets: When a new lead is created in Intercom, their details are added or updated in Sendinblue for email marketing, and a new row is added to a Google Sheets spreadsheet to log the lead information.

Intercom + Sendinblue + Slack: When a contact engages in Intercom and is added or updated in Sendinblue, a notification is sent to a designated Slack channel to alert the sales team of a high-value lead interaction.

Sendinblue and Intercom integration alternatives

About Sendinblue

Automate email marketing and SMS campaigns using Sendinblue in Latenode. Trigger targeted communications based on data from any source. Easily manage contacts, personalize messages, and track results within automated workflows. Connect it to your CRM or database and optimize lead nurturing without complex coding.

About Intercom

Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.

See how Latenode works

FAQ Sendinblue and Intercom

How can I connect my Sendinblue account to Intercom using Latenode?

To connect your Sendinblue account to Intercom on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Sendinblue and click on "Connect".
  • Authenticate your Sendinblue and Intercom accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically update Intercom contacts from Sendinblue?

Yes! Latenode simplifies syncing contact details between Sendinblue and Intercom. This automation keeps your Intercom data fresh, ensuring personalized and relevant customer interactions.

What types of tasks can I perform by integrating Sendinblue with Intercom?

Integrating Sendinblue with Intercom allows you to perform various tasks, including:

  • Add new Sendinblue subscribers as leads in Intercom.
  • Trigger Sendinblue email campaigns from Intercom events.
  • Update Intercom user attributes based on Sendinblue activity.
  • Segment Intercom users based on Sendinblue email engagement.
  • Send personalized Intercom messages after email actions.

How do I handle errors when sending data from Sendinblue to Intercom?

Latenode provides robust error handling. You can set up alerts and automated retry mechanisms to ensure data delivery even when issues arise.

Are there any limitations to the Sendinblue and Intercom integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits imposed by Sendinblue and Intercom may affect performance.
  • Complex data transformations may require JavaScript coding.
  • Historical data migration might need a custom solution.

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