SendPulse and Intercom Integration

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Connect SendPulse with Intercom to automate personalized marketing. Enrich Intercom user profiles with SendPulse data, triggering targeted campaigns based on behavior, using Latenode’s visual editor. Benefit from affordable, execution-based pricing.

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SendPulse

Intercom

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect SendPulse and Intercom

Create a New Scenario to Connect SendPulse and Intercom

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a SendPulse, triggered by another scenario, or executed manually (for testing purposes). In most cases, SendPulse or Intercom will be your first step. To do this, click "Choose an app," find SendPulse or Intercom, and select the appropriate trigger to start the scenario.

Add the SendPulse Node

Select the SendPulse node from the app selection panel on the right.

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SendPulse

Configure the SendPulse

Click on the SendPulse node to configure it. You can modify the SendPulse URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect SendPulse

Sign In

Run node once

Add the Intercom Node

Next, click the plus (+) icon on the SendPulse node, select Intercom from the list of available apps, and choose the action you need from the list of nodes within Intercom.

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Intercom

Authenticate Intercom

Now, click the Intercom node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Intercom settings. Authentication allows you to use Intercom through Latenode.

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Intercom

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Connect Intercom

Sign In

Run node once

Configure the SendPulse and Intercom Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Intercom Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the SendPulse and Intercom Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring SendPulse, Intercom, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the SendPulse and Intercom integration works as expected. Depending on your setup, data should flow between SendPulse and Intercom (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect SendPulse and Intercom

SendPulse + Calendly + Intercom: When a new subscriber event occurs in SendPulse, check if the event is related to a specific campaign. If it is, create an event invitee in Calendly, and then create or update a contact in Intercom with the Calendly event details.

Intercom + SendPulse + Airtable: When a new reply is received in Intercom, update the corresponding subscriber details in SendPulse with the content of the reply. Then, create a new record in Airtable to log the user feedback and interaction details.

SendPulse and Intercom integration alternatives

About SendPulse

Use SendPulse in Latenode for automated email & SMS marketing. Trigger campaigns based on real-time events, segment contacts dynamically, and personalize messages using data from any app. Automate list cleaning and optimize send times in response to user behavior. Connect SendPulse to any data source for smarter, event-driven communication workflows.

About Intercom

Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.

SendPulse + Intercom integration

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FAQ SendPulse and Intercom

How can I connect my SendPulse account to Intercom using Latenode?

To connect your SendPulse account to Intercom on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select SendPulse and click on "Connect".
  • Authenticate your SendPulse and Intercom accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger Intercom messages from new SendPulse subscribers?

Yes, you can! With Latenode, automatically trigger targeted Intercom messages when new users subscribe via SendPulse, ensuring timely and personalized engagement. Scale your messaging with no-code logic and AI.

What types of tasks can I perform by integrating SendPulse with Intercom?

Integrating SendPulse with Intercom allows you to perform various tasks, including:

  • Adding new SendPulse subscribers as Intercom leads.
  • Updating Intercom user attributes based on SendPulse email activity.
  • Sending targeted SendPulse emails after Intercom conversation closure.
  • Triggering SendPulse SMS campaigns from Intercom user events.
  • Segmenting Intercom users based on SendPulse list memberships.

How can I automate SendPulse list updates with Intercom data?

Latenode lets you automatically update SendPulse lists based on Intercom data. Use our visual editor to build powerful workflows, reducing manual updates.

Are there any limitations to the SendPulse and Intercom integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Real-time data synchronization depends on API rate limits of both services.
  • Complex data transformations may require JavaScript knowledge.
  • Custom field mappings are limited to available options in each app's API.

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