SOS Inventory and Delighted Integration

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Automatically trigger Delighted surveys after SOS Inventory confirms shipment, gaining immediate feedback on order accuracy. Latenode's visual editor simplifies workflow setup, while affordable execution pricing optimizes costs as order volume scales.

SOS Inventory + Delighted integration

Connect SOS Inventory and Delighted in minutes with Latenode.

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Automate your workflow

Swap Apps

SOS Inventory

Delighted

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect SOS Inventory and Delighted

Create a New Scenario to Connect SOS Inventory and Delighted

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a SOS Inventory, triggered by another scenario, or executed manually (for testing purposes). In most cases, SOS Inventory or Delighted will be your first step. To do this, click "Choose an app," find SOS Inventory or Delighted, and select the appropriate trigger to start the scenario.

Add the SOS Inventory Node

Select the SOS Inventory node from the app selection panel on the right.

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SOS Inventory

Configure the SOS Inventory

Click on the SOS Inventory node to configure it. You can modify the SOS Inventory URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect SOS Inventory

Sign In
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Run node once

Add the Delighted Node

Next, click the plus (+) icon on the SOS Inventory node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.

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Delighted

Authenticate Delighted

Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.

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Run node once

Configure the SOS Inventory and Delighted Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Delighted Oauth 2.0

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The action ID

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Run node once

Set Up the SOS Inventory and Delighted Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring SOS Inventory, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the SOS Inventory and Delighted integration works as expected. Depending on your setup, data should flow between SOS Inventory and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect SOS Inventory and Delighted

Delighted + SOS Inventory + Slack: When a new negative response is received in Delighted, a message is sent to a designated Slack channel alerting the inventory manager to check stock levels.

SOS Inventory + Delighted + Zendesk: When a new Sales Order is created in SOS Inventory, send a customer satisfaction survey via Delighted. If the survey result is below a defined score, create a Zendesk ticket for follow-up.

SOS Inventory and Delighted integration alternatives

About SOS Inventory

Sync SOS Inventory with Latenode to automate stock updates and order processing. Connect your inventory data to accounting, e-commerce, or shipping platforms. Build visual workflows to trigger actions based on inventory levels or sales data. Use no-code tools or custom scripts to tailor the flow, avoiding manual data entry and ensuring real-time accuracy.

Similar apps

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About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β€” all without per-step costs.

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FAQ SOS Inventory and Delighted

How can I connect my SOS Inventory account to Delighted using Latenode?

To connect your SOS Inventory account to Delighted on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select SOS Inventory and click on "Connect".
  • Authenticate your SOS Inventory and Delighted accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger surveys after shipping orders?

Yes, trigger Delighted surveys upon SOS Inventory order shipment. Latenode enables real-time automation, ensuring timely feedback and improved customer satisfaction through automated workflows.

What types of tasks can I perform by integrating SOS Inventory with Delighted?

Integrating SOS Inventory with Delighted allows you to perform various tasks, including:

  • Send customer satisfaction surveys after order fulfillment.
  • Update customer records in Delighted with SOS Inventory data.
  • Trigger internal alerts based on survey responses.
  • Analyze survey responses against inventory levels.
  • Personalize survey content based on order history.

Can I customize the data sent to Delighted from SOS Inventory?

Yes, Latenode allows you to transform and map data fields, ensuring only relevant information is sent to Delighted for tailored surveys.

Are there any limitations to the SOS Inventory and Delighted integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Historical data migration is not supported.
  • Complex conditional logic may require JavaScript coding.
  • Rate limits of SOS Inventory and Delighted APIs apply.

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