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Automatically trigger Delighted surveys after SOS Inventory confirms shipment, gaining immediate feedback on order accuracy. Latenode's visual editor simplifies workflow setup, while affordable execution pricing optimizes costs as order volume scales.
Connect SOS Inventory and Delighted in minutes with Latenode.
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Create a New Scenario to Connect SOS Inventory and Delighted
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a SOS Inventory, triggered by another scenario, or executed manually (for testing purposes). In most cases, SOS Inventory or Delighted will be your first step. To do this, click "Choose an app," find SOS Inventory or Delighted, and select the appropriate trigger to start the scenario.
Add the SOS Inventory Node
Select the SOS Inventory node from the app selection panel on the right.
SOS Inventory
Configure the SOS Inventory
Click on the SOS Inventory node to configure it. You can modify the SOS Inventory URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Delighted Node
Next, click the plus (+) icon on the SOS Inventory node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.
SOS Inventory
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Delighted
Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the SOS Inventory and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the SOS Inventory and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Delighted
Trigger on Webhook
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SOS Inventory
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring SOS Inventory, Delighted, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the SOS Inventory and Delighted integration works as expected. Depending on your setup, data should flow between SOS Inventory and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + SOS Inventory + Slack: When a new negative response is received in Delighted, a message is sent to a designated Slack channel alerting the inventory manager to check stock levels.
SOS Inventory + Delighted + Zendesk: When a new Sales Order is created in SOS Inventory, send a customer satisfaction survey via Delighted. If the survey result is below a defined score, create a Zendesk ticket for follow-up.
About SOS Inventory
Sync SOS Inventory with Latenode to automate stock updates and order processing. Connect your inventory data to accounting, e-commerce, or shipping platforms. Build visual workflows to trigger actions based on inventory levels or sales data. Use no-code tools or custom scripts to tailor the flow, avoiding manual data entry and ensuring real-time accuracy.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β all without per-step costs.
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How can I connect my SOS Inventory account to Delighted using Latenode?
To connect your SOS Inventory account to Delighted on Latenode, follow these steps:
Can I trigger surveys after shipping orders?
Yes, trigger Delighted surveys upon SOS Inventory order shipment. Latenode enables real-time automation, ensuring timely feedback and improved customer satisfaction through automated workflows.
What types of tasks can I perform by integrating SOS Inventory with Delighted?
Integrating SOS Inventory with Delighted allows you to perform various tasks, including:
Can I customize the data sent to Delighted from SOS Inventory?
Yes, Latenode allows you to transform and map data fields, ensuring only relevant information is sent to Delighted for tailored surveys.
Are there any limitations to the SOS Inventory and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: