How to connect 123FormBuilder and Userback
Create a New Scenario to Connect 123FormBuilder and Userback
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a 123FormBuilder, triggered by another scenario, or executed manually (for testing purposes). In most cases, 123FormBuilder or Userback will be your first step. To do this, click "Choose an app," find 123FormBuilder or Userback, and select the appropriate trigger to start the scenario.

Add the 123FormBuilder Node
Select the 123FormBuilder node from the app selection panel on the right.

123FormBuilder
Configure the 123FormBuilder
Click on the 123FormBuilder node to configure it. You can modify the 123FormBuilder URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Userback Node
Next, click the plus (+) icon on the 123FormBuilder node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.

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Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the 123FormBuilder and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the 123FormBuilder and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring 123FormBuilder, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the 123FormBuilder and Userback integration works as expected. Depending on your setup, data should flow between 123FormBuilder and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect 123FormBuilder and Userback
123FormBuilder + Userback + Slack: When a new submission is received in 123FormBuilder, the workflow checks Userback for associated feedback. If negative feedback is found, a notification is sent to a Slack channel.
Userback + 123FormBuilder + Google Sheets: When new feedback is created in Userback or a new submission is added to 123FormBuilder, the data from both is captured and a new row is added to Google Sheets for analysis.
123FormBuilder and Userback integration alternatives
About 123FormBuilder
Streamline data collection by connecting 123FormBuilder to Latenode. Automatically trigger workflows when forms are submitted. Route form data to CRMs, databases, or email marketing tools. Use Latenode to validate entries, calculate scores, and manage follow-ups — automating processes with a no-code, scalable workflow.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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See how Latenode works
FAQ 123FormBuilder and Userback
How can I connect my 123FormBuilder account to Userback using Latenode?
To connect your 123FormBuilder account to Userback on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select 123FormBuilder and click on "Connect".
- Authenticate your 123FormBuilder and Userback accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I send form data to Userback automatically?
Yes, you can! Latenode automates data transfer, so form submissions trigger Userback feedback creation. Gain real-time insights and improve user experience effortlessly.
What types of tasks can I perform by integrating 123FormBuilder with Userback?
Integrating 123FormBuilder with Userback allows you to perform various tasks, including:
- Automatically creating Userback feedback items from new 123FormBuilder submissions.
- Triggering surveys in Userback based on specific form responses.
- Updating Userback user properties with form data.
- Sending thank you emails via Userback after form submissions.
- Creating internal notifications when feedback is received related to forms.
How does Latenode enhance data handling for 123FormBuilder?
Latenode lets you transform and enrich 123FormBuilder data via JavaScript or AI. Customize workflows and scale integrations beyond basic options.
Are there any limitations to the 123FormBuilder and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex conditional logic might require custom JavaScript code.
- Rate limits of 123FormBuilder and Userback APIs apply.
- File uploads through 123FormBuilder may require additional configuration.