How to connect Acapela Cloud and Bigin by Zoho CRM
Create a New Scenario to Connect Acapela Cloud and Bigin by Zoho CRM
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Acapela Cloud, triggered by another scenario, or executed manually (for testing purposes). In most cases, Acapela Cloud or Bigin by Zoho CRM will be your first step. To do this, click "Choose an app," find Acapela Cloud or Bigin by Zoho CRM, and select the appropriate trigger to start the scenario.

Add the Acapela Cloud Node
Select the Acapela Cloud node from the app selection panel on the right.

Acapela Cloud
Configure the Acapela Cloud
Click on the Acapela Cloud node to configure it. You can modify the Acapela Cloud URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Bigin by Zoho CRM Node
Next, click the plus (+) icon on the Acapela Cloud node, select Bigin by Zoho CRM from the list of available apps, and choose the action you need from the list of nodes within Bigin by Zoho CRM.

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Bigin by Zoho CRM

Authenticate Bigin by Zoho CRM
Now, click the Bigin by Zoho CRM node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Bigin by Zoho CRM settings. Authentication allows you to use Bigin by Zoho CRM through Latenode.
Configure the Acapela Cloud and Bigin by Zoho CRM Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Acapela Cloud and Bigin by Zoho CRM Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Bigin by Zoho CRM
Trigger on Webhook
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Acapela Cloud
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Acapela Cloud, Bigin by Zoho CRM, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Acapela Cloud and Bigin by Zoho CRM integration works as expected. Depending on your setup, data should flow between Acapela Cloud and Bigin by Zoho CRM (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Acapela Cloud and Bigin by Zoho CRM
Bigin by Zoho CRM + Acapela Cloud + Google Sheets: When a new contact is created in Bigin by Zoho CRM, generate an audio file using Acapela Cloud based on contact information. Then, add the contact details and the audio file link to a Google Sheet for reporting purposes.
Bigin by Zoho CRM + Acapela Cloud + Zoho Cliq: When a new contact is created in Bigin by Zoho CRM, use Acapela Cloud to generate an audio file announcing the new customer. Then, send a notification to a Zoho Cliq channel with the announcement and contact details.
Acapela Cloud and Bigin by Zoho CRM integration alternatives
About Acapela Cloud
Need realistic voice synthesis? Integrate Acapela Cloud in Latenode to automate voice responses in your workflows. Generate audio from text for IVR systems, content creation, or accessibility features. Use Latenode's visual editor and JS node for full control over text prompts and delivery, scaling voice automation affordably.
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About Bigin by Zoho CRM
Sync Bigin by Zoho CRM data with other apps in Latenode to automate deal pipelines. Update records, trigger custom actions, and route data based on deal stages. Use visual tools or code for tailored workflows. Automate lead nurturing, task creation, and reporting across your business without complex coding or high per-task costs.
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FAQ Acapela Cloud and Bigin by Zoho CRM
How can I connect my Acapela Cloud account to Bigin by Zoho CRM using Latenode?
To connect your Acapela Cloud account to Bigin by Zoho CRM on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Acapela Cloud and click on "Connect".
- Authenticate your Acapela Cloud and Bigin by Zoho CRM accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automate personalized sales call reminders?
Yes, you can! Latenode's visual editor makes it easy to trigger Acapela Cloud voice calls based on Bigin by Zoho CRM deal stages, boosting sales engagement automatically.
What types of tasks can I perform by integrating Acapela Cloud with Bigin by Zoho CRM?
Integrating Acapela Cloud with Bigin by Zoho CRM allows you to perform various tasks, including:
- Triggering Acapela Cloud voice messages upon new lead creation in Bigin by Zoho CRM.
- Automatically updating Bigin by Zoho CRM contacts after Acapela Cloud call completion.
- Sending personalized voice reminders via Acapela Cloud for upcoming Bigin by Zoho CRM events.
- Logging Acapela Cloud call details as notes within corresponding Bigin by Zoho CRM records.
- Creating Bigin by Zoho CRM tasks based on sentiment analysis of Acapela Cloud call recordings.
How do I handle Acapela Cloud API rate limits within Latenode?
Latenode's advanced control flow features allow you to implement delays and error handling to manage Acapela Cloud API rate limits effectively.
Are there any limitations to the Acapela Cloud and Bigin by Zoho CRM integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time data synchronization depends on the API availability and limitations of both services.
- Complex workflows may require JavaScript coding for advanced data transformation and logic.
- Customization of Acapela Cloud voice prompts is limited to the features available in their API.