How to connect ActiveCampaign and LiveChat
Create a New Scenario to Connect ActiveCampaign and LiveChat
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a ActiveCampaign, triggered by another scenario, or executed manually (for testing purposes). In most cases, ActiveCampaign or LiveChat will be your first step. To do this, click "Choose an app," find ActiveCampaign or LiveChat, and select the appropriate trigger to start the scenario.

Add the ActiveCampaign Node
Select the ActiveCampaign node from the app selection panel on the right.


ActiveCampaign

Configure the ActiveCampaign
Click on the ActiveCampaign node to configure it. You can modify the ActiveCampaign URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the LiveChat Node
Next, click the plus (+) icon on the ActiveCampaign node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.


ActiveCampaign
⚙
LiveChat

Authenticate LiveChat
Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.
Configure the ActiveCampaign and LiveChat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the ActiveCampaign and LiveChat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
⚙
AI Anthropic Claude 3
⚙
LiveChat
Trigger on Webhook
⚙

ActiveCampaign
⚙
⚙
Iterator
⚙
Webhook response

Save and Activate the Scenario
After configuring ActiveCampaign, LiveChat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the ActiveCampaign and LiveChat integration works as expected. Depending on your setup, data should flow between ActiveCampaign and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect ActiveCampaign and LiveChat
ActiveCampaign + LiveChat + Slack: When a chat is deactivated in LiveChat, find the corresponding contact in ActiveCampaign based on email. Then, send a notification to a Slack channel with the contact's information and a summary of the LiveChat transcript.
LiveChat + ActiveCampaign + Google Sheets: When a chat is deactivated in LiveChat, find or create the contact in ActiveCampaign. Then, add a row to Google Sheets with the chat transcript and the contact information.
ActiveCampaign and LiveChat integration alternatives

About ActiveCampaign
Automate ActiveCampaign tasks within Latenode for streamlined marketing. Trigger campaigns based on data from any source, not just forms. Sync contacts, segment lists, and personalize emails using Latenode’s visual editor and built-in data transformation tools. Connect to CRMs or databases for smarter, automated customer journeys without complex coding.
Similar apps
Related categories
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
Related categories
See how Latenode works
FAQ ActiveCampaign and LiveChat
How can I connect my ActiveCampaign account to LiveChat using Latenode?
To connect your ActiveCampaign account to LiveChat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select ActiveCampaign and click on "Connect".
- Authenticate your ActiveCampaign and LiveChat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically add LiveChat leads to ActiveCampaign?
Yes, with Latenode! Automatically add new LiveChat leads to ActiveCampaign as contacts, enriching them with chat data. Use no-code blocks and AI for smart segmentation.
What types of tasks can I perform by integrating ActiveCampaign with LiveChat?
Integrating ActiveCampaign with LiveChat allows you to perform various tasks, including:
- Create ActiveCampaign contacts from new LiveChat conversations.
- Update ActiveCampaign contact properties based on LiveChat activity.
- Send targeted ActiveCampaign emails after LiveChat interactions.
- Trigger LiveChat messages based on ActiveCampaign segment updates.
- Track campaign performance using LiveChat data within ActiveCampaign.
Can I use custom fields from ActiveCampaign inside LiveChat flows?
Yes! Latenode lets you use ActiveCampaign custom fields in LiveChat actions. Personalize interactions with enriched contact data and dynamic content.
Are there any limitations to the ActiveCampaign and LiveChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations might require JavaScript knowledge.
- Real-time synchronization depends on API rate limits of both platforms.
- Historical data migration requires separate manual configuration.