Atera and Acuity Scheduling Integration

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Automatically create Atera tickets from new Acuity Scheduling appointments to streamline IT support workflows. Latenode's visual editor and affordable execution pricing makes complex routing and data transformation easy, improving response times and customer satisfaction.

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Atera

Acuity Scheduling

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Atera and Acuity Scheduling

Create a New Scenario to Connect Atera and Acuity Scheduling

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Atera, triggered by another scenario, or executed manually (for testing purposes). In most cases, Atera or Acuity Scheduling will be your first step. To do this, click "Choose an app," find Atera or Acuity Scheduling, and select the appropriate trigger to start the scenario.

Add the Atera Node

Select the Atera node from the app selection panel on the right.

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Atera

Configure the Atera

Click on the Atera node to configure it. You can modify the Atera URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Atera

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Connect Atera

Sign In

Run node once

Add the Acuity Scheduling Node

Next, click the plus (+) icon on the Atera node, select Acuity Scheduling from the list of available apps, and choose the action you need from the list of nodes within Acuity Scheduling.

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Atera

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Acuity Scheduling

Authenticate Acuity Scheduling

Now, click the Acuity Scheduling node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Acuity Scheduling settings. Authentication allows you to use Acuity Scheduling through Latenode.

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Acuity Scheduling

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Connect Acuity Scheduling

Sign In

Run node once

Configure the Atera and Acuity Scheduling Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Acuity Scheduling Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the Atera and Acuity Scheduling Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Atera, Acuity Scheduling, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Atera and Acuity Scheduling integration works as expected. Depending on your setup, data should flow between Atera and Acuity Scheduling (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Atera and Acuity Scheduling

Atera + Acuity Scheduling + Slack: When a new service ticket is created in Atera, a follow-up call is automatically scheduled via Acuity Scheduling. A notification is then sent to the assigned technician in Slack, containing the ticket details and scheduled appointment time.

Acuity Scheduling + Atera + Google Calendar: When a new appointment is booked in Acuity Scheduling, a corresponding service ticket is created in Atera. Additionally, the technician's Google Calendar is updated by blocking out the time slot to prevent double-booking.

Atera and Acuity Scheduling integration alternatives

About Atera

Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.

About Acuity Scheduling

Automate appointment scheduling with Acuity inside Latenode. Sync appointments to calendars, send reminders, and update CRMs automatically. Ditch manual data entry and build custom workflows using Latenode’s visual editor and API-first design. Scale your scheduling processes without code or per-step pricing limits.

See how Latenode works

FAQ Atera and Acuity Scheduling

How can I connect my Atera account to Acuity Scheduling using Latenode?

To connect your Atera account to Acuity Scheduling on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Atera and click on "Connect".
  • Authenticate your Atera and Acuity Scheduling accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create tickets from Acuity Scheduling appointments?

Yes, you can! Latenode allows you to automatically generate Atera tickets from new Acuity Scheduling appointments, ensuring prompt response times and efficient resource allocation.

What types of tasks can I perform by integrating Atera with Acuity Scheduling?

Integrating Atera with Acuity Scheduling allows you to perform various tasks, including:

  • Create Atera tickets for new Acuity Scheduling appointments.
  • Update ticket status in Atera when an appointment is rescheduled.
  • Send appointment confirmations via Atera's notification system.
  • Synchronize customer data between Atera and Acuity Scheduling.
  • Trigger specific Atera automations when an appointment is completed.

How can I customize Atera automations within Latenode workflows?

Latenode offers both no-code blocks and full JavaScript support, letting you tailor Atera automations to your precise needs.

Are there any limitations to the Atera and Acuity Scheduling integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Initial data migration between the apps is not automated.
  • Complex conditional logic might require JavaScript knowledge.
  • Real-time synchronization depends on the APIs of both services.

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