Bigin by Zoho CRM and Canny Integration

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Automatically update Bigin by Zoho CRM contacts based on Canny feedback to prioritize outreach using Latenode's visual editor. Scale lead management affordably and improve customer relationships.

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Bigin by Zoho CRM

Canny

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Bigin by Zoho CRM and Canny

Create a New Scenario to Connect Bigin by Zoho CRM and Canny

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Bigin by Zoho CRM, triggered by another scenario, or executed manually (for testing purposes). In most cases, Bigin by Zoho CRM or Canny will be your first step. To do this, click "Choose an app," find Bigin by Zoho CRM or Canny, and select the appropriate trigger to start the scenario.

Add the Bigin by Zoho CRM Node

Select the Bigin by Zoho CRM node from the app selection panel on the right.

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Configure the Bigin by Zoho CRM

Click on the Bigin by Zoho CRM node to configure it. You can modify the Bigin by Zoho CRM URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the Canny Node

Next, click the plus (+) icon on the Bigin by Zoho CRM node, select Canny from the list of available apps, and choose the action you need from the list of nodes within Canny.

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Authenticate Canny

Now, click the Canny node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Canny settings. Authentication allows you to use Canny through Latenode.

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Configure the Bigin by Zoho CRM and Canny Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Set Up the Bigin by Zoho CRM and Canny Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Bigin by Zoho CRM, Canny, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Bigin by Zoho CRM and Canny integration works as expected. Depending on your setup, data should flow between Bigin by Zoho CRM and Canny (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Bigin by Zoho CRM and Canny

Bigin by Zoho CRM + Canny + Slack: When a new contact is created in Bigin, a post is created in Canny to gather feedback. A notification is then sent to a Slack channel to inform the team about the new feedback request.

Canny + Bigin by Zoho CRM + Zoho CRM: When a new vote is received on a Canny post, the lead status in Bigin is updated, and a follow-up task is created in Zoho CRM.

Bigin by Zoho CRM and Canny integration alternatives

About Bigin by Zoho CRM

Sync Bigin by Zoho CRM data with other apps in Latenode to automate deal pipelines. Update records, trigger custom actions, and route data based on deal stages. Use visual tools or code for tailored workflows. Automate lead nurturing, task creation, and reporting across your business without complex coding or high per-task costs.

About Canny

Integrate Canny with Latenode to automate feedback management. Capture user suggestions and bug reports directly, then route them to the right teams. Use AI to categorize input, update task trackers, and notify users of progress, automating the feedback loop and improving responsiveness.

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FAQ Bigin by Zoho CRM and Canny

How can I connect my Bigin by Zoho CRM account to Canny using Latenode?

To connect your Bigin by Zoho CRM account to Canny on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Bigin by Zoho CRM and click on "Connect".
  • Authenticate your Bigin by Zoho CRM and Canny accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Canny posts from new Bigin leads?

Yes, you can! Latenode enables automated workflows. When a new lead is created in Bigin by Zoho CRM, a corresponding post is created in Canny, ensuring all feedback is captured.

What types of tasks can I perform by integrating Bigin by Zoho CRM with Canny?

Integrating Bigin by Zoho CRM with Canny allows you to perform various tasks, including:

  • Create a new Canny post when a Bigin by Zoho CRM deal reaches a specific stage.
  • Update Bigin by Zoho CRM contacts based on Canny post status changes.
  • Automatically create Bigin by Zoho CRM tasks from highly upvoted Canny posts.
  • Sync contact information between Bigin by Zoho CRM and Canny for unified data.
  • Trigger personalized emails via Bigin by Zoho CRM based on Canny user activity.

Can I filter data synced from Bigin by Zoho CRM to Canny?

Yes, with Latenode you can apply custom filters using JavaScript or AI steps to control the specific data synced.

Are there any limitations to the Bigin by Zoho CRM and Canny integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations might require custom JavaScript code.
  • Real-time synchronization depends on the API rate limits of both apps.
  • Historical data migration requires manual setup.

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