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How to connect Bigin by Zoho CRM and Google Cloud Speech-To-Text
Create a New Scenario to Connect Bigin by Zoho CRM and Google Cloud Speech-To-Text
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Bigin by Zoho CRM, triggered by another scenario, or executed manually (for testing purposes). In most cases, Bigin by Zoho CRM or Google Cloud Speech-To-Text will be your first step. To do this, click "Choose an app," find Bigin by Zoho CRM or Google Cloud Speech-To-Text, and select the appropriate trigger to start the scenario.
Add the Bigin by Zoho CRM Node
Select the Bigin by Zoho CRM node from the app selection panel on the right.
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Configure the Bigin by Zoho CRM
Click on the Bigin by Zoho CRM node to configure it. You can modify the Bigin by Zoho CRM URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Google Cloud Speech-To-Text Node
Next, click the plus (+) icon on the Bigin by Zoho CRM node, select Google Cloud Speech-To-Text from the list of available apps, and choose the action you need from the list of nodes within Google Cloud Speech-To-Text.
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Authenticate Google Cloud Speech-To-Text
Now, click the Google Cloud Speech-To-Text node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Google Cloud Speech-To-Text settings. Authentication allows you to use Google Cloud Speech-To-Text through Latenode.
Configure the Bigin by Zoho CRM and Google Cloud Speech-To-Text Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Bigin by Zoho CRM and Google Cloud Speech-To-Text Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario
After configuring Bigin by Zoho CRM, Google Cloud Speech-To-Text, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Bigin by Zoho CRM and Google Cloud Speech-To-Text integration works as expected. Depending on your setup, data should flow between Bigin by Zoho CRM and Google Cloud Speech-To-Text (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Bigin by Zoho CRM and Google Cloud Speech-To-Text
Twilio + Google Cloud Speech-To-Text + Bigin by Zoho CRM: When a new recording is available in Twilio, it is sent to Google Cloud Speech-To-Text for transcription. The resulting transcription is then used to update contact details in Bigin by Zoho CRM.
Twilio + Google Cloud Speech-To-Text + Zoho Cliq: When a new recording is available in Twilio, the audio is transcribed using Google Cloud Speech-To-Text. The transcription is then sent as a message to a Zoho Cliq channel.
Bigin by Zoho CRM and Google Cloud Speech-To-Text integration alternatives
About Bigin by Zoho CRM
Sync Bigin by Zoho CRM data with other apps in Latenode to automate deal pipelines. Update records, trigger custom actions, and route data based on deal stages. Use visual tools or code for tailored workflows. Automate lead nurturing, task creation, and reporting across your business without complex coding or high per-task costs.
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About Google Cloud Speech-To-Text
Automate audio transcription using Google Cloud Speech-To-Text within Latenode. Convert audio files to text and use the results to populate databases, trigger alerts, or analyze customer feedback. Latenode provides visual tools to manage the flow, plus code options for custom parsing or filtering. Scale voice workflows without complex coding.
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FAQ Bigin by Zoho CRM and Google Cloud Speech-To-Text
How can I connect my Bigin by Zoho CRM account to Google Cloud Speech-To-Text using Latenode?
To connect your Bigin by Zoho CRM account to Google Cloud Speech-To-Text on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Bigin by Zoho CRM and click on "Connect".
- Authenticate your Bigin by Zoho CRM and Google Cloud Speech-To-Text accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I transcribe call recordings into Bigin notes?
Yes, you can! With Latenode, automatically transcribe call recordings via Google Cloud Speech-To-Text and add them as detailed notes to relevant Bigin by Zoho CRM contacts. Improve record-keeping effortlessly.
What types of tasks can I perform by integrating Bigin by Zoho CRM with Google Cloud Speech-To-Text?
Integrating Bigin by Zoho CRM with Google Cloud Speech-To-Text allows you to perform various tasks, including:
- Automatically transcribe voicemails and log them as activities in Bigin by Zoho CRM.
- Analyze call transcripts for sentiment and update contact information.
- Create Bigin by Zoho CRM tasks based on keywords identified in speech data.
- Generate personalized email drafts using transcribed customer interactions.
- Route transcribed calls to the appropriate Bigin by Zoho CRM team based on content.
How secure is my Bigin by Zoho CRM data when using Latenode integrations?
Latenode employs robust security measures, including encryption and access controls, to ensure the safety of your data during integration processes.
Are there any limitations to the Bigin by Zoho CRM and Google Cloud Speech-To-Text integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Large audio files may require longer processing times for transcription.
- Transcription accuracy depends on audio quality and accent variations.
- The number of concurrent transcriptions is subject to Google Cloud Speech-To-Text API limits.
