How to connect Bitbucket and LiveChat
Create a New Scenario to Connect Bitbucket and LiveChat
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Bitbucket, triggered by another scenario, or executed manually (for testing purposes). In most cases, Bitbucket or LiveChat will be your first step. To do this, click "Choose an app," find Bitbucket or LiveChat, and select the appropriate trigger to start the scenario.

Add the Bitbucket Node
Select the Bitbucket node from the app selection panel on the right.


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Configure the Bitbucket
Click on the Bitbucket node to configure it. You can modify the Bitbucket URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the LiveChat Node
Next, click the plus (+) icon on the Bitbucket node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.


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Authenticate LiveChat
Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.
Configure the Bitbucket and LiveChat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Bitbucket and LiveChat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring Bitbucket, LiveChat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Bitbucket and LiveChat integration works as expected. Depending on your setup, data should flow between Bitbucket and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Bitbucket and LiveChat
Bitbucket + Slack: When a new commit is pushed to a Bitbucket repository, a message is sent to a designated Slack channel to notify the support team of potential user-facing changes.
LiveChat + Bitbucket + Jira: When a LiveChat conversation is tagged, a Jira ticket is automatically created with the conversation details to address potential code bugs.
Bitbucket and LiveChat integration alternatives

About Bitbucket
Automate code deployments and issue tracking by connecting Bitbucket to Latenode. Trigger workflows on commit events, automatically update project management tools, and send notifications. Latenode provides a visual editor, affordable scaling, and custom JS nodes for complex branching and data transformation. Streamline your DevOps pipeline with flexible automation.
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About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
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See how Latenode works
FAQ Bitbucket and LiveChat
How can I connect my Bitbucket account to LiveChat using Latenode?
To connect your Bitbucket account to LiveChat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Bitbucket and click on "Connect".
- Authenticate your Bitbucket and LiveChat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger LiveChat notifications from Bitbucket commits?
Yes, you can! With Latenode, automate LiveChat messages upon new Bitbucket commits. Keep your support team informed instantly, improving response times and customer satisfaction.
What types of tasks can I perform by integrating Bitbucket with LiveChat?
Integrating Bitbucket with LiveChat allows you to perform various tasks, including:
- Send LiveChat messages upon new Bitbucket issue creation.
- Notify developers in LiveChat about critical code commits.
- Create LiveChat tickets from Bitbucket deployment failures.
- Track Bitbucket repository changes directly within LiveChat.
- Automatically update LiveChat support tickets with commit info.
Can I use JavaScript to customize my Bitbucket to LiveChat workflows?
Yes! Latenode allows custom JavaScript code for advanced logic, data transformation, and personalized automation.
Are there any limitations to the Bitbucket and LiveChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require custom JavaScript coding.
- Rate limits of Bitbucket and LiveChat APIs apply.
- Historical data migration between platforms isn't directly supported.