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How to connect Bitly and LiveChat
Create a New Scenario to Connect Bitly and LiveChat
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Bitly, triggered by another scenario, or executed manually (for testing purposes). In most cases, Bitly or LiveChat will be your first step. To do this, click "Choose an app," find Bitly or LiveChat, and select the appropriate trigger to start the scenario.
Add the Bitly Node
Select the Bitly node from the app selection panel on the right.
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Add the LiveChat Node
Next, click the plus (+) icon on the Bitly node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.
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Authenticate LiveChat
Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.
Configure the Bitly and LiveChat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Bitly and LiveChat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario
After configuring Bitly, LiveChat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Bitly and LiveChat integration works as expected. Depending on your setup, data should flow between Bitly and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Bitly and LiveChat
LiveChat + Bitly + Google Sheets: When a new chat is incoming in LiveChat, a Bitly link is shortened and added to the chat. Every time that shortened link is clicked, the click data is logged in Google Sheets for analysis.
LiveChat + Bitly + Discord bot: When a LiveChat user requests a link, a Bitly link is created. This link is shared in the LiveChat conversation. When the number of clicks on this link reaches a certain threshold, a notification is sent to a Discord channel.
Bitly and LiveChat integration alternatives
About Bitly
Use Bitly in Latenode to automatically shorten and track links within your workflows. Share campaign URLs, monitor click rates, and optimize outreach directly from your automated processes. Combine Bitly's link management with Latenode's flexible logic and data integrations for end-to-end control, avoiding manual updates and broken flows.
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About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
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FAQ Bitly and LiveChat
How can I connect my Bitly account to LiveChat using Latenode?
To connect your Bitly account to LiveChat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Bitly and click on "Connect".
- Authenticate your Bitly and LiveChat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I track shortened link clicks within LiveChat?
Yes, you can! With Latenode, seamlessly send Bitly click data to LiveChat. Enhance agent insights, personalize conversations, and improve customer support with click-through analytics.
What types of tasks can I perform by integrating Bitly with LiveChat?
Integrating Bitly with LiveChat allows you to perform various tasks, including:
- Automatically shortening URLs shared in LiveChat conversations.
- Tracking the performance of links shared by support agents.
- Sending Bitly link data to LiveChat for proactive support.
- Triggering LiveChat actions based on Bitly link clicks.
- Personalizing LiveChat interactions based on link engagement.
What Bitly data can I access within my Latenode workflows?
Access key Bitly metrics like click counts, geographic data, and referring sources directly within Latenode. Use this data for advanced automation and analytics.
Are there any limitations to the Bitly and LiveChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Bitly link customization within LiveChat is subject to Bitly's API limits.
- Real-time click data updates may experience slight delays.
- Historical data access is limited to the retention policies of Bitly's API.
