How to connect Businessmap and RingCentral
Create a New Scenario to Connect Businessmap and RingCentral
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Businessmap, triggered by another scenario, or executed manually (for testing purposes). In most cases, Businessmap or RingCentral will be your first step. To do this, click "Choose an app," find Businessmap or RingCentral, and select the appropriate trigger to start the scenario.

Add the Businessmap Node
Select the Businessmap node from the app selection panel on the right.


Businessmap

Configure the Businessmap
Click on the Businessmap node to configure it. You can modify the Businessmap URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the RingCentral Node
Next, click the plus (+) icon on the Businessmap node, select RingCentral from the list of available apps, and choose the action you need from the list of nodes within RingCentral.


Businessmap
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RingCentral


Authenticate RingCentral
Now, click the RingCentral node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your RingCentral settings. Authentication allows you to use RingCentral through Latenode.
Configure the Businessmap and RingCentral Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Businessmap and RingCentral Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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RingCentral
Trigger on Webhook
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Businessmap
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Iterator
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Webhook response


Save and Activate the Scenario
After configuring Businessmap, RingCentral, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Businessmap and RingCentral integration works as expected. Depending on your setup, data should flow between Businessmap and RingCentral (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Businessmap and RingCentral
Businessmap + RingCentral + Slack: When a new card is created in Businessmap, send an SMS via RingCentral and post a message to a Slack channel, notifying the assignee.
RingCentral + Businessmap + Google Calendar: When a RingCentral call ends, log the call details to a new card in Businessmap and create a Google Calendar event for a follow-up reminder.
Businessmap and RingCentral integration alternatives

About Businessmap
Use Businessmap in Latenode to automate project tracking and team workflows. Update cards, trigger actions based on status changes, and sync data with other apps. Latenode adds no-code AI, custom logic, and scalable execution. Automate beyond basic integrations and build end-to-end processes visually.
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About RingCentral
Integrate RingCentral with Latenode to automate call logging, SMS alerts, and contact management. Trigger workflows based on call events, automatically updating records in other apps like CRMs or support tools. Use Latenode's visual editor and scripting nodes for customized call handling and data synchronization.
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See how Latenode works
FAQ Businessmap and RingCentral
How can I connect my Businessmap account to RingCentral using Latenode?
To connect your Businessmap account to RingCentral on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Businessmap and click on "Connect".
- Authenticate your Businessmap and RingCentral accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger RingCentral calls from Businessmap card changes?
Yes, you can! Latenode lets you trigger RingCentral calls or SMS messages directly from Businessmap card updates. Automate outreach, enhance team collaboration, and improve response times effortlessly using our visual editor.
What types of tasks can I perform by integrating Businessmap with RingCentral?
Integrating Businessmap with RingCentral allows you to perform various tasks, including:
- Automatically calling a team member when a high-priority card is created.
- Sending SMS updates about task progress to relevant stakeholders.
- Logging RingCentral call details directly within Businessmap activity logs.
- Triggering outbound calls based on card assignment changes.
- Creating new Businessmap cards based on incoming RingCentral call events.
How does Latenode handle Businessmap data security?
Latenode uses secure authentication and encryption protocols, ensuring that your Businessmap data is protected during integration and workflow execution.
Are there any limitations to the Businessmap and RingCentral integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time data synchronization might experience slight delays depending on API rate limits.
- Custom field mapping may require advanced configuration using JavaScript nodes.
- Complex workflows with high data volumes could require optimized node configurations.