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How to connect Cal.com and LiveChat
Create a New Scenario to Connect Cal.com and LiveChat
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Cal.com, triggered by another scenario, or executed manually (for testing purposes). In most cases, Cal.com or LiveChat will be your first step. To do this, click "Choose an app," find Cal.com or LiveChat, and select the appropriate trigger to start the scenario.
Add the Cal.com Node
Select the Cal.com node from the app selection panel on the right.
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Add the LiveChat Node
Next, click the plus (+) icon on the Cal.com node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.
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Authenticate LiveChat
Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.
Configure the Cal.com and LiveChat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Cal.com and LiveChat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario
After configuring Cal.com, LiveChat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Cal.com and LiveChat integration works as expected. Depending on your setup, data should flow between Cal.com and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Cal.com and LiveChat
Cal.com + LiveChat + Slack: When a new booking is made in Cal.com, the automation checks for a related LiveChat conversation based on the user's email. If a conversation exists, a message is sent to a designated Slack channel with details of the booking and a link to the LiveChat conversation.
LiveChat + Cal.com + HubSpot: When a LiveChat conversation is deactivated, the transcript is used to create a new contact in HubSpot. Following contact creation, an email is sent offering the contact to book a Cal.com meeting to discuss their needs further.
Cal.com and LiveChat integration alternatives
About Cal.com
Embed Cal.com in Latenode to automate meeting scheduling. Trigger flows based on booking events: send follow-up emails, update CRMs, or generate reports. Latenode adds advanced logic, data manipulation, and integrations Cal.com lacks natively, creating flexible, scalable scheduling workflows.
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About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
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See how Latenode works
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FAQ Cal.com and LiveChat
How can I connect my Cal.com account to LiveChat using Latenode?
To connect your Cal.com account to LiveChat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Cal.com and click on "Connect".
- Authenticate your Cal.com and LiveChat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically send a LiveChat message after a Cal.com booking?
Yes, you can! With Latenode, trigger automated LiveChat messages post-Cal.com booking. Improve engagement and offer immediate support utilizing advanced logic.
What types of tasks can I perform by integrating Cal.com with LiveChat?
Integrating Cal.com with LiveChat allows you to perform various tasks, including:
- Send automated thank you messages in LiveChat after a Cal.com booking.
- Create LiveChat tags for users based on Cal.com event types.
- Update LiveChat user information with Cal.com booking details.
- Trigger internal notifications based on Cal.com booking cancellations.
- Log Cal.com booking details in a LiveChat conversation transcript.
Can I use JavaScript code to customize my Cal.com integration?
Yes! Latenode lets you add JavaScript code for advanced Cal.com customization, tailoring the integration to your precise needs.
Are there any limitations to the Cal.com and LiveChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time data synchronization depends on API availability and rate limits.
- Complex logic may require JavaScript knowledge for optimal performance.
- Initial setup requires understanding of both Cal.com and LiveChat APIs.
