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How to connect Cal.com and Userback
Create a New Scenario to Connect Cal.com and Userback
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Cal.com, triggered by another scenario, or executed manually (for testing purposes). In most cases, Cal.com or Userback will be your first step. To do this, click "Choose an app," find Cal.com or Userback, and select the appropriate trigger to start the scenario.
Add the Cal.com Node
Select the Cal.com node from the app selection panel on the right.
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Add the Userback Node
Next, click the plus (+) icon on the Cal.com node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.
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Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the Cal.com and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Cal.com and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Cal.com, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Cal.com and Userback integration works as expected. Depending on your setup, data should flow between Cal.com and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Cal.com and Userback
Userback + Cal.com + Slack: When new feedback is created in Userback, the automation checks if the feedback contains keywords related to scheduling issues. If scheduling issues are mentioned, it automatically creates a booking link in Cal.com and sends a message in Slack with the Cal.com booking link.
Userback + Cal.com + Jira: When new feedback is created in Userback, and the feedback contains certain keywords indicating a critical bug, automatically create a Cal.com booking to schedule a meeting with developers. After scheduling, it creates a new issue in Jira to log the bug.
Cal.com and Userback integration alternatives
About Cal.com
Embed Cal.com in Latenode to automate meeting scheduling. Trigger flows based on booking events: send follow-up emails, update CRMs, or generate reports. Latenode adds advanced logic, data manipulation, and integrations Cal.com lacks natively, creating flexible, scalable scheduling workflows.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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FAQ Cal.com and Userback
How can I connect my Cal.com account to Userback using Latenode?
To connect your Cal.com account to Userback on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Cal.com and click on "Connect".
- Authenticate your Cal.com and Userback accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Userback tickets from new Cal.com bookings?
Yes, you can! Latenode allows you to automate Userback ticket creation from new Cal.com bookings, ensuring every meeting has associated feedback channels. This boosts customer satisfaction.
What types of tasks can I perform by integrating Cal.com with Userback?
Integrating Cal.com with Userback allows you to perform various tasks, including:
- Automatically create Userback feedback tickets after a Cal.com event ends.
- Send Userback feedback requests based on Cal.com booking types.
- Update Userback tickets with Cal.com event details.
- Trigger personalized thank-you messages in Userback after bookings.
- Log Cal.com booking data in Userback for enhanced reporting.
How does Latenode handle Cal.com webhook authentication?
Latenode simplifies Cal.com webhook authentication, handling security and connections automatically, letting you focus on building workflows.
Are there any limitations to the Cal.com and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex conditional logic might require JavaScript coding in Latenode.
- Real-time data syncing depends on the API rate limits of both apps.
- Custom fields in Userback require careful mapping in Latenode.
