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Automatically create Userback feedback tickets from Cal.com bookings to streamline follow-ups and capture user insights effortlessly. Latenode’s visual editor and affordable execution pricing make it easier than ever to build scalable feedback loops.
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Cal.com
Userback
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Create a New Scenario to Connect Cal.com and Userback
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Cal.com, triggered by another scenario, or executed manually (for testing purposes). In most cases, Cal.com or Userback will be your first step. To do this, click "Choose an app," find Cal.com or Userback, and select the appropriate trigger to start the scenario.
Add the Cal.com Node
Select the Cal.com node from the app selection panel on the right.
Cal.com
Add the Userback Node
Next, click the plus (+) icon on the Cal.com node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.
Cal.com
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Userback
Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the Cal.com and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Cal.com and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Userback
Trigger on Webhook
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Cal.com
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Cal.com, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Cal.com and Userback integration works as expected. Depending on your setup, data should flow between Cal.com and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Userback + Cal.com + Slack: When new feedback is created in Userback, the automation checks if the feedback contains keywords related to scheduling issues. If scheduling issues are mentioned, it automatically creates a booking link in Cal.com and sends a message in Slack with the Cal.com booking link.
Userback + Cal.com + Jira: When new feedback is created in Userback, and the feedback contains certain keywords indicating a critical bug, automatically create a Cal.com booking to schedule a meeting with developers. After scheduling, it creates a new issue in Jira to log the bug.
About Cal.com
Embed Cal.com in Latenode to automate meeting scheduling. Trigger flows based on booking events: send follow-up emails, update CRMs, or generate reports. Latenode adds advanced logic, data manipulation, and integrations Cal.com lacks natively, creating flexible, scalable scheduling workflows.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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Connect Cal.com and Userback in minutes with Latenode.
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How can I connect my Cal.com account to Userback using Latenode?
To connect your Cal.com account to Userback on Latenode, follow these steps:
Can I automatically create Userback tickets from new Cal.com bookings?
Yes, you can! Latenode allows you to automate Userback ticket creation from new Cal.com bookings, ensuring every meeting has associated feedback channels. This boosts customer satisfaction.
What types of tasks can I perform by integrating Cal.com with Userback?
Integrating Cal.com with Userback allows you to perform various tasks, including:
How does Latenode handle Cal.com webhook authentication?
Latenode simplifies Cal.com webhook authentication, handling security and connections automatically, letting you focus on building workflows.
Are there any limitations to the Cal.com and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: