How to connect Chatwork and Agile CRM
Create a New Scenario to Connect Chatwork and Agile CRM
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Chatwork, triggered by another scenario, or executed manually (for testing purposes). In most cases, Chatwork or Agile CRM will be your first step. To do this, click "Choose an app," find Chatwork or Agile CRM, and select the appropriate trigger to start the scenario.

Add the Chatwork Node
Select the Chatwork node from the app selection panel on the right.


Chatwork

Configure the Chatwork
Click on the Chatwork node to configure it. You can modify the Chatwork URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Agile CRM Node
Next, click the plus (+) icon on the Chatwork node, select Agile CRM from the list of available apps, and choose the action you need from the list of nodes within Agile CRM.


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Agile CRM

Authenticate Agile CRM
Now, click the Agile CRM node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Agile CRM settings. Authentication allows you to use Agile CRM through Latenode.
Configure the Chatwork and Agile CRM Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Chatwork and Agile CRM Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Agile CRM
Trigger on Webhook
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Chatwork
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Chatwork, Agile CRM, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Chatwork and Agile CRM integration works as expected. Depending on your setup, data should flow between Chatwork and Agile CRM (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Chatwork and Agile CRM
Chatwork + Google Sheets + Agile CRM: When a new message is posted in a specific Chatwork room, extract relevant lead information and add it as a new row in a Google Sheet. This data can then be imported into Agile CRM.
Agile CRM + Chatwork + Slack: When a new deal is created in Agile CRM, send a notification message to a specific Chatwork room and also send a message to a Slack channel to alert the team.
Chatwork and Agile CRM integration alternatives

About Chatwork
Use Chatwork with Latenode to automate team notifications and tasks. Send messages based on triggers from your CRM, database, or other apps. Latenode's visual builder simplifies creating complex workflows. Reduce manual updates, keep your team informed, and improve response times by integrating Chatwork into automated processes.
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About Agile CRM
Sync Agile CRM data in Latenode to automate sales workflows. Update deals, contacts, or tasks based on triggers from other apps. Enrich CRM data using AI, route leads intelligently, and build custom reports — all within visual Latenode flows. Cut CRM admin overhead and ensure data consistency.
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See how Latenode works
FAQ Chatwork and Agile CRM
How can I connect my Chatwork account to Agile CRM using Latenode?
To connect your Chatwork account to Agile CRM on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Chatwork and click on "Connect".
- Authenticate your Chatwork and Agile CRM accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Agile CRM contacts from new Chatwork messages?
Yes, you can! Latenode allows seamless automation. Create workflows that trigger Agile CRM contact creation from Chatwork, saving time and ensuring no lead is missed.
What types of tasks can I perform by integrating Chatwork with Agile CRM?
Integrating Chatwork with Agile CRM allows you to perform various tasks, including:
- Create new Agile CRM deals when a keyword is detected in Chatwork.
- Send Chatwork notifications for updated contact information in Agile CRM.
- Automatically log Chatwork conversations to Agile CRM contact notes.
- Update Agile CRM contact statuses based on Chatwork message content.
- Trigger personalized email campaigns from Agile CRM based on Chatwork activity.
How can I filter Chatwork messages before updating Agile CRM?
Latenode's visual editor lets you apply advanced filters using code blocks and AI to process and filter Chatwork messages before any Agile CRM actions.
Are there any limitations to the Chatwork and Agile CRM integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by Chatwork and Agile CRM APIs may affect high-volume workflows.
- Complex data transformations may require JavaScript knowledge for advanced customization.
- Initial setup requires understanding of both Chatwork and Agile CRM data structures.