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Automatically post LiveChat transcripts to Chatwork channels for instant team review and action. Latenode's visual editor simplifies setup, offering advanced customization via JavaScript, plus affordable pay-by-execution pricing.
Connect Chatwork and LiveChat in minutes with Latenode.
Create Chatwork to LiveChat workflow
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Create a New Scenario to Connect Chatwork and LiveChat
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Chatwork, triggered by another scenario, or executed manually (for testing purposes). In most cases, Chatwork or LiveChat will be your first step. To do this, click "Choose an app," find Chatwork or LiveChat, and select the appropriate trigger to start the scenario.
Add the Chatwork Node
Select the Chatwork node from the app selection panel on the right.
Chatwork
Configure the Chatwork
Click on the Chatwork node to configure it. You can modify the Chatwork URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the LiveChat Node
Next, click the plus (+) icon on the Chatwork node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.
Chatwork
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LiveChat
Authenticate LiveChat
Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.
Configure the Chatwork and LiveChat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Chatwork and LiveChat Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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LiveChat
Trigger on Webhook
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Chatwork
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Chatwork, LiveChat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Chatwork and LiveChat integration works as expected. Depending on your setup, data should flow between Chatwork and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
LiveChat + Chatwork + Google Sheets: When a chat is deactivated in LiveChat, the messages are retrieved and added as a new row in a Google Sheet. A notification is then sent to a Chatwork room.
LiveChat + Jira + Chatwork: When a new chat comes in LiveChat, check for certain keywords indicating a critical issue. If found, a new Jira issue is created, and a message is sent to a Chatwork room notifying the relevant team.
About Chatwork
Use Chatwork with Latenode to automate team notifications and tasks. Send messages based on triggers from your CRM, database, or other apps. Latenode's visual builder simplifies creating complex workflows. Reduce manual updates, keep your team informed, and improve response times by integrating Chatwork into automated processes.
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About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
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How can I connect my Chatwork account to LiveChat using Latenode?
To connect your Chatwork account to LiveChat on Latenode, follow these steps:
Can I forward new LiveChat transcripts to a Chatwork group?
Yes, easily! Latenode’s visual editor allows creating automations that forward LiveChat transcripts to designated Chatwork groups, ensuring teams stay informed instantly. Leverage no-code blocks or JavaScript.
What types of tasks can I perform by integrating Chatwork with LiveChat?
Integrating Chatwork with LiveChat allows you to perform various tasks, including:
How can I customize Chatwork notifications based on LiveChat data in Latenode?
Use Latenode's JavaScript blocks to parse LiveChat data and format custom Chatwork notifications. You can tailor alerts for specific customer segments.
Are there any limitations to the Chatwork and LiveChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: