How to connect Chatwork and Simplesat
Create a New Scenario to Connect Chatwork and Simplesat
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Chatwork, triggered by another scenario, or executed manually (for testing purposes). In most cases, Chatwork or Simplesat will be your first step. To do this, click "Choose an app," find Chatwork or Simplesat, and select the appropriate trigger to start the scenario.

Add the Chatwork Node
Select the Chatwork node from the app selection panel on the right.


Chatwork

Configure the Chatwork
Click on the Chatwork node to configure it. You can modify the Chatwork URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Simplesat Node
Next, click the plus (+) icon on the Chatwork node, select Simplesat from the list of available apps, and choose the action you need from the list of nodes within Simplesat.


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Simplesat

Authenticate Simplesat
Now, click the Simplesat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Simplesat settings. Authentication allows you to use Simplesat through Latenode.
Configure the Chatwork and Simplesat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Chatwork and Simplesat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Simplesat
Trigger on Webhook
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Chatwork
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Chatwork, Simplesat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Chatwork and Simplesat integration works as expected. Depending on your setup, data should flow between Chatwork and Simplesat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Chatwork and Simplesat
Simplesat + Jira + Chatwork: When a new negative answer is received in Simplesat, a Jira ticket is created for engineering to investigate, and a message is sent to a Chatwork room notifying the team.
Simplesat + Chatwork + Slack: When a new survey response is received in Simplesat, the response details are sent to a Chatwork group. If the response score is critical, key people are alerted via Slack.
Chatwork and Simplesat integration alternatives

About Chatwork
Use Chatwork with Latenode to automate team notifications and tasks. Send messages based on triggers from your CRM, database, or other apps. Latenode's visual builder simplifies creating complex workflows. Reduce manual updates, keep your team informed, and improve response times by integrating Chatwork into automated processes.
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About Simplesat
Embed Simplesat in Latenode to automate feedback loops. Trigger surveys after key events in your workflows (e.g., support ticket close). Analyze responses, update systems, and alert teams based on satisfaction scores. Using Latenode, you ensure timely actions and reporting without manual checks.
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See how Latenode works
FAQ Chatwork and Simplesat
How can I connect my Chatwork account to Simplesat using Latenode?
To connect your Chatwork account to Simplesat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Chatwork and click on "Connect".
- Authenticate your Chatwork and Simplesat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automate survey follow-ups after Chatwork interactions?
Yes, you can! Latenode's visual editor lets you trigger Simplesat surveys based on Chatwork messages. Get instant feedback and improve customer satisfaction with automated workflows.
What types of tasks can I perform by integrating Chatwork with Simplesat?
Integrating Chatwork with Simplesat allows you to perform various tasks, including:
- Automatically sending Simplesat surveys after Chatwork support interactions.
- Creating Chatwork tasks based on negative Simplesat survey responses.
- Posting Simplesat feedback summaries to dedicated Chatwork channels.
- Triggering Chatwork notifications for urgent Simplesat survey results.
- Updating customer profiles based on Simplesat survey responses.
What Chatwork triggers are available within Latenode workflows?
Latenode offers triggers for new Chatwork messages, room updates, and member additions. Use these to kickstart powerful automations.
Are there any limitations to the Chatwork and Simplesat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex conditional logic may require JavaScript code blocks.
- Rate limits imposed by Chatwork and Simplesat may affect performance.
- Historical Simplesat data migration requires manual handling.