How to connect Chatwork and WhatsApp Business Cloud
Create a New Scenario to Connect Chatwork and WhatsApp Business Cloud
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Chatwork, triggered by another scenario, or executed manually (for testing purposes). In most cases, Chatwork or WhatsApp Business Cloud will be your first step. To do this, click "Choose an app," find Chatwork or WhatsApp Business Cloud, and select the appropriate trigger to start the scenario.

Add the Chatwork Node
Select the Chatwork node from the app selection panel on the right.


Chatwork

Configure the Chatwork
Click on the Chatwork node to configure it. You can modify the Chatwork URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the WhatsApp Business Cloud Node
Next, click the plus (+) icon on the Chatwork node, select WhatsApp Business Cloud from the list of available apps, and choose the action you need from the list of nodes within WhatsApp Business Cloud.


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WhatsApp Business Cloud


Authenticate WhatsApp Business Cloud
Now, click the WhatsApp Business Cloud node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your WhatsApp Business Cloud settings. Authentication allows you to use WhatsApp Business Cloud through Latenode.
Configure the Chatwork and WhatsApp Business Cloud Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Chatwork and WhatsApp Business Cloud Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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WhatsApp Business Cloud
Trigger on Webhook
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Chatwork
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Iterator
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Webhook response


Save and Activate the Scenario
After configuring Chatwork, WhatsApp Business Cloud, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Chatwork and WhatsApp Business Cloud integration works as expected. Depending on your setup, data should flow between Chatwork and WhatsApp Business Cloud (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Chatwork and WhatsApp Business Cloud
Chatwork + WhatsApp Business Cloud + Google Sheets: When a new message is received in Chatwork or WhatsApp Business Cloud, the message details are logged into a Google Sheet for tracking customer support requests. Unfortunately, the trigger for Chatwork is not available; therefore this automation will be based on Whatsapp Business Cloud trigger only.
WhatsApp Business Cloud + Chatwork + Twilio: When a new message arrives in WhatsApp Business Cloud, the workflow checks if it's after hours. If it is, it sends an SMS alert via Twilio to a manager. Unfortunately, the trigger for Chatwork is not available; therefore this automation will be based on Whatsapp Business Cloud trigger only.
Chatwork and WhatsApp Business Cloud integration alternatives

About Chatwork
Use Chatwork with Latenode to automate team notifications and tasks. Send messages based on triggers from your CRM, database, or other apps. Latenode's visual builder simplifies creating complex workflows. Reduce manual updates, keep your team informed, and improve response times by integrating Chatwork into automated processes.
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About WhatsApp Business Cloud
Use WhatsApp Business Cloud in Latenode for automated messaging workflows. Send personalized updates, order confirmations, or support replies. Integrate it with your CRM, e-commerce platform, or database. Automate routing and customize messages with Latenode's visual editor and JavaScript support for flexible, scalable communication.
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FAQ Chatwork and WhatsApp Business Cloud
How can I connect my Chatwork account to WhatsApp Business Cloud using Latenode?
To connect your Chatwork account to WhatsApp Business Cloud on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Chatwork and click on "Connect".
- Authenticate your Chatwork and WhatsApp Business Cloud accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I forward Chatwork messages to WhatsApp Business Cloud?
Yes, you can easily forward Chatwork messages to WhatsApp Business Cloud. Latenode's visual editor makes setting up this automation simple, ensuring important information reaches your contacts instantly.
What types of tasks can I perform by integrating Chatwork with WhatsApp Business Cloud?
Integrating Chatwork with WhatsApp Business Cloud allows you to perform various tasks, including:
- Send WhatsApp Business Cloud notifications for new Chatwork messages.
- Create new WhatsApp Business Cloud contacts from Chatwork group members.
- Automatically update Chatwork tasks based on WhatsApp Business Cloud message status.
- Forward files shared in Chatwork to a WhatsApp Business Cloud group.
- Trigger Chatwork messages from new WhatsApp Business Cloud inquiries.
How scalable is the Chatwork integration on Latenode?
Latenode's architecture lets you scale Chatwork automations. Handle high volumes without performance bottlenecks, ensuring reliable message delivery.
Are there any limitations to the Chatwork and WhatsApp Business Cloud integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Message formatting may differ slightly between platforms.
- File size limits are subject to WhatsApp Business Cloud restrictions.
- Real-time synchronization depends on API availability and rate limits.