How to connect Chatwork and WooCommerce
Create a New Scenario to Connect Chatwork and WooCommerce
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Chatwork, triggered by another scenario, or executed manually (for testing purposes). In most cases, Chatwork or WooCommerce will be your first step. To do this, click "Choose an app," find Chatwork or WooCommerce, and select the appropriate trigger to start the scenario.

Add the Chatwork Node
Select the Chatwork node from the app selection panel on the right.


Chatwork

Configure the Chatwork
Click on the Chatwork node to configure it. You can modify the Chatwork URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the WooCommerce Node
Next, click the plus (+) icon on the Chatwork node, select WooCommerce from the list of available apps, and choose the action you need from the list of nodes within WooCommerce.


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WooCommerce


Authenticate WooCommerce
Now, click the WooCommerce node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your WooCommerce settings. Authentication allows you to use WooCommerce through Latenode.
Configure the Chatwork and WooCommerce Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Chatwork and WooCommerce Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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WooCommerce
Trigger on Webhook
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Chatwork
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Iterator
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Webhook response


Save and Activate the Scenario
After configuring Chatwork, WooCommerce, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Chatwork and WooCommerce integration works as expected. Depending on your setup, data should flow between Chatwork and WooCommerce (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Chatwork and WooCommerce
WooCommerce + Google Sheets + Chatwork: When a new order is placed in WooCommerce, the order details are added to a Google Sheet for tracking. A notification is then sent to a dedicated Chatwork channel to alert the team.
WooCommerce + Chatwork + Slack: When a new order is placed in WooCommerce, a message is sent to a sales team's Chatwork channel. If there's no response within a specified timeframe (implementation detail), a message is escalated to a Slack channel.
Chatwork and WooCommerce integration alternatives

About Chatwork
Use Chatwork with Latenode to automate team notifications and tasks. Send messages based on triggers from your CRM, database, or other apps. Latenode's visual builder simplifies creating complex workflows. Reduce manual updates, keep your team informed, and improve response times by integrating Chatwork into automated processes.
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About WooCommerce
Automate WooCommerce tasks inside Latenode. Sync orders, manage inventory, or trigger customer actions without code. Connect WooCommerce data to other apps, like CRMs or email platforms. Use Latenode's visual editor and built-in tools to scale your e-commerce automation beyond basic plugins. Customize further with JavaScript when needed.
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See how Latenode works
FAQ Chatwork and WooCommerce
How can I connect my Chatwork account to WooCommerce using Latenode?
To connect your Chatwork account to WooCommerce on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Chatwork and click on "Connect".
- Authenticate your Chatwork and WooCommerce accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically send Chatwork messages for new WooCommerce orders?
Yes, Latenode allows you to automate Chatwork notifications for new WooCommerce orders. Benefit from instant updates, enhancing customer service and internal team awareness.
What types of tasks can I perform by integrating Chatwork with WooCommerce?
Integrating Chatwork with WooCommerce allows you to perform various tasks, including:
- Send Chatwork notifications upon new order creation in WooCommerce.
- Update team channels in Chatwork with order status changes.
- Create WooCommerce customers from new Chatwork contact form entries.
- Send payment reminders via Chatwork for unpaid WooCommerce orders.
- Automatically post WooCommerce product updates to Chatwork channels.
Can I customize Chatwork messages with WooCommerce order details?
Yes, Latenode enables advanced customization of Chatwork messages using data from WooCommerce orders, like customer name and items purchased.
Are there any limitations to the Chatwork and WooCommerce integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex WooCommerce product variations might require advanced configuration.
- High Chatwork message volumes could be subject to Chatwork's API rate limits.
- Real-time synchronization depends on the API availability of both services.