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Automatically create Zendesk tickets from Circle community posts to streamline support workflows. Latenode’s visual editor and affordable execution pricing simplify complex routing and ensure no request is missed, regardless of volume.
Connect Circle and Zendesk in minutes with Latenode.
Create Circle to Zendesk workflow
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Swap Apps
Circle
Zendesk
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Create a New Scenario to Connect Circle and Zendesk
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Circle, triggered by another scenario, or executed manually (for testing purposes). In most cases, Circle or Zendesk will be your first step. To do this, click "Choose an app," find Circle or Zendesk, and select the appropriate trigger to start the scenario.
Add the Circle Node
Select the Circle node from the app selection panel on the right.
Circle
Add the Zendesk Node
Next, click the plus (+) icon on the Circle node, select Zendesk from the list of available apps, and choose the action you need from the list of nodes within Zendesk.
Circle
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Zendesk
Authenticate Zendesk
Now, click the Zendesk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zendesk settings. Authentication allows you to use Zendesk through Latenode.
Configure the Circle and Zendesk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Circle and Zendesk Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Zendesk
Trigger on Webhook
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Circle
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Circle, Zendesk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Circle and Zendesk integration works as expected. Depending on your setup, data should flow between Circle and Zendesk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Circle + Zendesk + Slack: When a new post is created in Circle, the workflow checks if it contains keywords related to support issues. If support keywords are present, a new ticket is created in Zendesk. Finally, a message is sent to a designated Slack channel to notify the support team about the new ticket.
Zendesk + Circle + Mailchimp: When a ticket is resolved in Zendesk, the workflow finds the associated user and their Circle membership status. If the user is a Circle member, their email address is added to a customer appreciation email list in Mailchimp.
About Circle
Use Circle in Latenode to build thriving online communities. Automate member onboarding, content moderation, and engagement tracking. Trigger workflows based on Circle events, syncing data with CRMs or email tools. Scale community management without manual overhead, using Latenode’s no-code tools and custom logic.
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About Zendesk
Automate Zendesk ticket management within Latenode. Update tickets based on external events, route requests using AI, and sync data across platforms. Close the loop between support and other systems using visual flows, JavaScript, and webhooks—reducing manual work.
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How can I connect my Circle account to Zendesk using Latenode?
To connect your Circle account to Zendesk on Latenode, follow these steps:
Can I automatically create Zendesk tickets from Circle community posts?
Yes, with Latenode! Automatically create tickets for urgent community issues. Escalate critical discussions into support workflows, improving response times and customer satisfaction.
What types of tasks can I perform by integrating Circle with Zendesk?
Integrating Circle with Zendesk allows you to perform various tasks, including:
Can I use JavaScript code to customize my Circle and Zendesk workflows?
Yes! Latenode allows you to use JavaScript for advanced customizations, create complex logic and handle unique use cases beyond simple integrations.
Are there any limitations to the Circle and Zendesk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: