ClickSend and Moxie Integration

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Connect ClickSend to Moxie on Latenode to instantly alert support agents of critical SMS replies. Use flexible JavaScript nodes and pay-per-execution pricing to scale SMS support workflows, ensuring timely responses to customer inquiries.

Swap Apps

ClickSend

Moxie

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect ClickSend and Moxie

Create a New Scenario to Connect ClickSend and Moxie

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a ClickSend, triggered by another scenario, or executed manually (for testing purposes). In most cases, ClickSend or Moxie will be your first step. To do this, click "Choose an app," find ClickSend or Moxie, and select the appropriate trigger to start the scenario.

Add the ClickSend Node

Select the ClickSend node from the app selection panel on the right.

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ClickSend

Configure the ClickSend

Click on the ClickSend node to configure it. You can modify the ClickSend URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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ClickSend

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Connect ClickSend

Sign In

Run node once

Add the Moxie Node

Next, click the plus (+) icon on the ClickSend node, select Moxie from the list of available apps, and choose the action you need from the list of nodes within Moxie.

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ClickSend

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Moxie

Authenticate Moxie

Now, click the Moxie node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Moxie settings. Authentication allows you to use Moxie through Latenode.

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ClickSend

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Moxie

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#2 Moxie

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Connection *

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Connect Moxie

Sign In

Run node once

Configure the ClickSend and Moxie Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Moxie

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Moxie Oauth 2.0

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Select an action *

Select

Map

The action ID

Run node once

Set Up the ClickSend and Moxie Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Webhook response

Save and Activate the Scenario

After configuring ClickSend, Moxie, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the ClickSend and Moxie integration works as expected. Depending on your setup, data should flow between ClickSend and Moxie (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect ClickSend and Moxie

ClickSend + Google Sheets: When a new SMS is received in ClickSend, log the message details, sender, and timestamp into a Google Sheets spreadsheet for customer service analysis.

Moxie + ClickSend + Slack: When a new SMS is received in ClickSend, search Moxie contacts to verify if the sender is an existing customer. If customer exists, then notify the support team in Slack channel with customer's information and the message received from ClickSend.

ClickSend and Moxie integration alternatives

About ClickSend

Use ClickSend in Latenode to automate SMS, email, or voice messaging. Build workflows that trigger messages based on events in your other apps. Improve customer engagement by automating personalized notifications. Latenode’s visual editor simplifies integration and scales your outreach without extra code or per-step costs.

About Moxie

Use Moxie in Latenode to automate data entry and validation workflows. Pull data from multiple sources, use Moxie to clean and standardize it, then push the refined data to your databases or apps. Benefit from Latenode's visual editor and scalable architecture to handle large datasets efficiently without code.

See how Latenode works

FAQ ClickSend and Moxie

How can I connect my ClickSend account to Moxie using Latenode?

To connect your ClickSend account to Moxie on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select ClickSend and click on "Connect".
  • Authenticate your ClickSend and Moxie accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically send SMS alerts for new Moxie support tickets?

Yes, you can! Latenode's visual editor allows you to trigger ClickSend SMS messages based on new Moxie tickets. Improve response times and keep your team instantly informed.

What types of tasks can I perform by integrating ClickSend with Moxie?

Integrating ClickSend with Moxie allows you to perform various tasks, including:

  • Send SMS updates when a Moxie chat request is assigned to an agent.
  • Create ClickSend contacts from new Moxie user profiles automatically.
  • Send follow-up SMS messages after a Moxie support case is closed.
  • Notify agents via SMS of urgent Moxie chat requests after hours.
  • Log ClickSend SMS delivery status against Moxie customer records.

HowcanIuseJavaScriptcodeforadvancedClickSendfunctionalityinLatenode?

Use Latenode's JavaScript blocks to customize your ClickSend interactions. Format messages, handle complex logic, and integrate custom data sources.

Are there any limitations to the ClickSend and Moxie integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Bulk SMS sending limits are subject to ClickSend's fair usage policy.
  • Real-time Moxie chat data updates are subject to API polling intervals.
  • Complex data transformations may require intermediate JavaScript steps.

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