How to connect Cloudinary and LiveChat
Create a New Scenario to Connect Cloudinary and LiveChat
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Cloudinary, triggered by another scenario, or executed manually (for testing purposes). In most cases, Cloudinary or LiveChat will be your first step. To do this, click "Choose an app," find Cloudinary or LiveChat, and select the appropriate trigger to start the scenario.

Add the Cloudinary Node
Select the Cloudinary node from the app selection panel on the right.


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Configure the Cloudinary
Click on the Cloudinary node to configure it. You can modify the Cloudinary URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the LiveChat Node
Next, click the plus (+) icon on the Cloudinary node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.


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Authenticate LiveChat
Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.
Configure the Cloudinary and LiveChat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Cloudinary and LiveChat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Save and Activate the Scenario
After configuring Cloudinary, LiveChat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Cloudinary and LiveChat integration works as expected. Depending on your setup, data should flow between Cloudinary and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Cloudinary and LiveChat
LiveChat + Google Drive + Cloudinary: When a chat is deactivated in LiveChat, archive the chat transcript as a text file to Google Drive, and upload any associated images or videos to Cloudinary for storage.
LiveChat + AI Agent + Cloudinary: When a chat is deactivated in LiveChat, the transcript is sent to an AI Agent for analysis. Any related images/videos are uploaded to Cloudinary.
Cloudinary and LiveChat integration alternatives

About Cloudinary
Automate image and video optimization with Cloudinary in Latenode. Resize, convert, and deliver media assets based on triggers or data from any app. Streamline content workflows by integrating Cloudinary’s powerful transformations directly into your automated processes, reducing manual work. Scale efficiently and pay only for execution time.
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About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
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FAQ Cloudinary and LiveChat
How can I connect my Cloudinary account to LiveChat using Latenode?
To connect your Cloudinary account to LiveChat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Cloudinary and click on "Connect".
- Authenticate your Cloudinary and LiveChat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically send Cloudinary images via LiveChat?
Yes, you can! With Latenode, you can automatically deliver Cloudinary images directly within LiveChat, enhancing customer support and engagement with visual content.
What types of tasks can I perform by integrating Cloudinary with LiveChat?
Integrating Cloudinary with LiveChat allows you to perform various tasks, including:
- Automatically sending image previews from Cloudinary in LiveChat.
- Storing LiveChat user profile images directly in Cloudinary.
- Sharing dynamically generated Cloudinary images during chat sessions.
- Using AI to categorize images sent via LiveChat, stored in Cloudinary.
- Creating personalized image offers from Cloudinary based on LiveChat data.
Can I dynamically update Cloudinary images based on LiveChat interactions?
Yes, Latenode allows you to trigger Cloudinary image transformations based on LiveChat events, creating a highly personalized visual experience.
Are there any limitations to the Cloudinary and LiveChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex image transformations might slightly delay LiveChat responses.
- Real-time updates of extremely large images may impact workflow speed.
- Integration relies on active Cloudinary and LiveChat subscriptions.