CloudTalk and Omnisend Integration

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Automatically add new CloudTalk callers to Omnisend for targeted campaigns and personalized follow-ups. Latenode's visual editor and flexible JavaScript nodes make custom contact property mapping a breeze while keeping costs down with execution-based pricing.

Swap Apps

CloudTalk

Omnisend

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect CloudTalk and Omnisend

Create a New Scenario to Connect CloudTalk and Omnisend

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Omnisend will be your first step. To do this, click "Choose an app," find CloudTalk or Omnisend, and select the appropriate trigger to start the scenario.

Add the CloudTalk Node

Select the CloudTalk node from the app selection panel on the right.

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CloudTalk

Configure the CloudTalk

Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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CloudTalk

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Connect CloudTalk

Sign In

Run node once

Add the Omnisend Node

Next, click the plus (+) icon on the CloudTalk node, select Omnisend from the list of available apps, and choose the action you need from the list of nodes within Omnisend.

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CloudTalk

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Omnisend

Authenticate Omnisend

Now, click the Omnisend node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Omnisend settings. Authentication allows you to use Omnisend through Latenode.

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CloudTalk

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Omnisend

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Connect Omnisend

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Run node once

Configure the CloudTalk and Omnisend Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Omnisend Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the CloudTalk and Omnisend Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook

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Save and Activate the Scenario

After configuring CloudTalk, Omnisend, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Omnisend integration works as expected. Depending on your setup, data should flow between CloudTalk and Omnisend (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect CloudTalk and Omnisend

CloudTalk + HubSpot + Omnisend: When a new call is received in CloudTalk, create a call engagement in HubSpot. Subsequently, trigger a personalized follow-up email via Omnisend to nurture the lead.

Omnisend + Shopify + CloudTalk: When a new customer subscribes via Omnisend, create a customer profile in Shopify. Then, schedule a welcome call in CloudTalk to personalize the onboarding process.

CloudTalk and Omnisend integration alternatives

About CloudTalk

Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.

About Omnisend

Use Omnisend in Latenode to automate email & SMS marketing based on real-time data. Connect e-commerce platforms and CRMs, then trigger personalized campaigns. Stop overspending on rigid marketing tools. Latenode's visual editor and flexible logic create scalable automation at a fraction of the cost.

See how Latenode works

FAQ CloudTalk and Omnisend

How can I connect my CloudTalk account to Omnisend using Latenode?

To connect your CloudTalk account to Omnisend on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select CloudTalk and click on "Connect".
  • Authenticate your CloudTalk and Omnisend accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger Omnisend SMS upon CloudTalk call completion?

Yes, you can! Latenode's visual editor makes it easy to trigger Omnisend SMS messages when a call ends in CloudTalk, enabling automated follow-ups and improved customer engagement.

What types of tasks can I perform by integrating CloudTalk with Omnisend?

Integrating CloudTalk with Omnisend allows you to perform various tasks, including:

  • Adding new CloudTalk contacts to Omnisend mailing lists.
  • Sending personalized SMS after specific call outcomes.
  • Updating contact properties in Omnisend based on call data.
  • Triggering email sequences after a CloudTalk call is missed.
  • Creating detailed reports combining call and marketing data.

How can I use AI to analyze CloudTalk call transcripts?

Latenode lets you use AI to analyze CloudTalk call transcripts and automatically trigger actions in Omnisend based on conversation sentiment.

Are there any limitations to the CloudTalk and Omnisend integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Real-time data synchronization may experience slight delays.
  • Advanced Omnisend segmentation requires proper data mapping.
  • Complex workflows need JavaScript knowledge for customization.

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